Thanks for taking time out guys! Update: my friend was very busy so only at 5 pm today he got time to call RSA. Flatbed truck is on its way but for some reason the car is going to be taken to Vecto motors which is not the nearest FASS from whitefield (breakdown location) nearest one being just 15 minutes away. Car is around 5 months old and has done 49xx kms. It was bought from Vecto. Could this be the reason why its being taken there? My friend was fine with the car being taken there so he did not question the RSA guy as to why its not being taken to the nearest FASS.