Second free service, in July this year took ~1.5 hrs at Aadya.I was present their personally throughout. But their washing took another ~6 hrs:shocked. They had set this expectation earlier itself though. Their excuse was Saturday there are lot of vehicles and washing takes too much time. I didn't ofcourse hang around. I left once the servicing was done. But dad had a bad experience during 1st service. He said he had to wait for well over 30 mins to meet an SA inspite of taking prior appointment. I don't really mind service centers taking their time to complete the work. But they need to set the expectations right, rightaway. Also after taking their time, they should fix the issues completely. Shouldn't make me go their again and again.