Friends recently I had another problem with the left side headlight assembly of my car. Last Sunday when I was washing the car I suddenly noticed that the reflector of the left side headlight assembly was shaking. Opened the rubber cover at the back of the light and found that both the reflectors were moving as if the point where the reflectors are fixed to the outer casing has gone off. I took the car to the TASS on Monday for a checkup and the SA told me that the lock has broken and this is quite unusual. The case was put up to the Works Manager for free replacement under warranty and the SA had to literally fight with the Works Manager for my case. Once when I too tried to reason with the Works Manager, he politely told me to wait in the lounge. The SA finally convinced the Works Manager for the replacement under warranty and I should thank him for this achievement. I was listening to the whole discussion and I had an impression that the Works Manager had the typical attitude of dealing with cab drivers. His whole argument was centred around total disbelieve on the customers and he tried to give several reasons to turn down the proposal. Later on I found that all the SA had similar opinion about the Works Manager and they were congratulating my SA for his success. My SA also helped me by recovering the NB+ bulbs from the old headlight and fixed the same on the new one. Once again thanks to Mr. Raja for his cooperation. The problem has been solved for me but I am quite shocked because this is the second time the same left side headlight had to be replaced in my car within six months of purchase. The first time I had problems with the same during my trip to Durgapur in October 2012. When I reported the problem to the TASS at Durgapur, WB, they promptly decided to replace the headlight assembly. I was really impressed with their prompt decision and I was told since I have come from outside and have to do a return journey, which was fairly long, they don't want to take any chances and that is why they have replaced the headlight. The SA later requested me to give a positive feedback, which I very thankfully did. I am still to understand how the headlight assembly in a 10L car be so fragile. The set costs around 3.7thousand inclusive of VAT.