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The "White Knight" comes home - Linea Emotion 1.3 MJD BNW

Discussion in 'Linea 1.3 MJD' started by Arryan, Jul 30, 2012.

  1. Arryan

    Arryan Regolare

    Messages:
    257
    Bhilai
    Linea 1.3
    Friends recently I had another problem with the left side headlight assembly of my car.

    Last Sunday when I was washing the car I suddenly noticed that the reflector of the left side headlight assembly was shaking. Opened the rubber cover at the back of the light and found that both the reflectors were moving as if the point where the reflectors are fixed to the outer casing has gone off. I took the car to the TASS on Monday for a checkup and the SA told me that the lock has broken and this is quite unusual.


    The case was put up to the Works Manager for free replacement under warranty and the SA had to literally fight with the Works Manager for my case. Once when I too tried to reason with the Works Manager, he politely told me to wait in the lounge. The SA finally convinced the Works Manager for the replacement under warranty and I should thank him for this achievement. I was listening to the whole discussion and I had an impression that the Works Manager had the typical attitude of dealing with cab drivers. His whole argument was centred around total disbelieve on the customers and he tried to give several reasons to turn down the proposal. Later on I found that all the SA had similar opinion about the Works Manager and they were congratulating my SA for his success. My SA also helped me by recovering the NB+ bulbs from the old headlight and fixed the same on the new one. Once again thanks to Mr. Raja for his cooperation.


    The problem has been solved for me but I am quite shocked because this is the second time the same left side headlight had to be replaced in my car within six months of purchase. The first time I had problems with the same during my trip to Durgapur in October 2012. When I reported the problem to the TASS at Durgapur, WB, they promptly decided to replace the headlight assembly. I was really impressed with their prompt decision and I was told since I have come from outside and have to do a return journey, which was fairly long, they don't want to take any chances and that is why they have replaced the headlight. The SA later requested me to give a positive feedback, which I very thankfully did.

    I am still to understand how the headlight assembly in a 10L car be so fragile. The set costs around 3.7thousand inclusive of VAT.
  2. Arryan

    Arryan Regolare

    Messages:
    257
    Bhilai
    Linea 1.3
    Completed another long journey with the “White Knight”.

    Occasion : Family function.
    Destination : Bhilai, Chhattisgarh to Mahishadal, West Bengal.

    Preface – There was a compulsion to attend the family function at Mahishadal, Purba Mednipur, West Bengal. Train accommodation was not available in such short notice and the air fare was too costly. So decided to go by road for a distance exceeding 900KM (one way). Due to the exam schedule of my son, had to leave him and my mother at home. This was another compulsion to cover the whole distance on a single day so that we can keep the journey time to the minimum.

    Journey - The left side headlight assembly was replaced under warranty a couple of days back. Apart from this there was no special preparation for the journey, filled the tank and checked the tyre pressure on the previous evening.

    Started the journey at 03:15AM on 24/01/2013 and crossed Raipur within 20 minutes, which would otherwise take at least 1 hour in normal traffic. The roads were almost empty and the Linea sailed through the smooth highway.

    The first obstacle was faced at the Chhattisgarh-Orissa border, where some 250 trucks were standing in queue blocking the single lane highway. Got down to obtain information from the truck drivers and came to know that due to winter the border check post is closed down from 2:00AM to 6:30AM and by this time a huge number of trucks are stranded on both sides of the border for clearance. The drivers told me about a small village road (some 10/12 KM long) which would bypass the border check post and take us into Orissa. The information was very helpful for we had a long journey ahead and also I learnt about a new route in case of emergency.

    Crossed Sambalpur town at 8:30AM and took half-an-hour break to fill up the tank and sip some tea and snacks. Took NH42 from Sambalpur to Cuttack (NH5) as the NH6 before Sambalpur is reportedly in very bad shape, particularly the streach of NH6 in Jharkhand. NH42 is a beautiful single lane serpentine highway passing through some forest area and connecting Sambalpur (NH6) with NH5 at Manguli Chowk, about 17KM from Cuttack. One problem that one has to face on this streach is that there are several humps built near the villages/human settlements to check the speed of the vehicles and they appear suddenly after a sharp turn on the road. Actually they are a series of humps at one place ranging from a minimum of three to a maximum of 12-15.

    Reached Manguli Chowk on NH5 a little before 1:00PM and proceeded towards Kharagpur. By this time both of us were hungry and were searching for a decent restaurant to break for lunch. We could find a decent restaurant only after about 100KM and took a break for lunch at around 2:15PM. Reached Jaleswar at around 4:00PM and due to the previous experience of being stuck at the border, this time we crossed through Jaleshwar town and reached Kolaghat at around 6:00PM. I had some confusion about the diversion of NH41 from NH6 near Kolaghat but was lucky enough to spot the diversion on NH6. By the time we reached Kolaghat it was already dark and I got down to confirm the road from the roadside shops. The people with their different ideas confused me more. Finally we went forward on NH41 towards Haldia and reached Mahishadal at 07:30PM.

    Distance covered : 960.60 KM.
    Time Taken : 14:96 Hours. Probably MID data does not include the breaks for the total time taken was 16:15 Hours.
    Mileage : 17.6 KMPL.
  3. Arryan

    Arryan Regolare

    Messages:
    257
    Bhilai
    Linea 1.3
    The return journey was scheduled on 26/01/2013 and we had planned to start early in the evening and take our dinner en-route so that we can reach home by afternoon next day. After the function was over by late afternoon I started my preparation for the journey. The car was left in the courtyard for two days and had accumulated a lot of dust. Cleaned the windshield of the car, checked all the oil levels and the tyres and the car was ready for the return journey. The house was full with relatives and all were doing “OOOOOHs” and “AAAAAHs” at the idea of the night journey. Some requested to stay over for the night and start early in the morning, but we had our own compulsion. Finally after meeting everybody and taking the blessing of the elders we could leave at 08:40PM.

    The distance upto Kolaghat was done in a jiffy. There was no road signage near the junction of NH41 and NH6 and I made the mistake of taking the turn towards Kolkata. Soon after the turn I spotted the “Sher-E-Punjab” dhaba on the left. That rang the alarm bell in my mind and I enquired from a Sumo driver only to confirm my mistake. I took a U-turn at the next opening and continued in the opposite direction towards Kharagpur. NH6 upto Kharagpur by-pass was smooth but recarpeting work is going on in some portion making the road narrow at many places. NH60 from Kharagpur to Jaleshwar was again smooth except for the culverts. The height of the culverts are higher than the tar road and the tar on the cement culvert has been wiped off unevenly thus making the culverts very rough and uneven. If you do not slow down at these points the front wheels of the car will jump off. NH5 was by far the best portion on the whole journey but at some portions the road is being re-layed and only one side is being used.

    We reached Manguli Chowk at 2:00AM and took a turn for NH42 to Sambalpur. This later turned out to be the worst portion of the jouney. The huge number of busses plying from Sambalpur to Cuttack were coming with all their headlights on and had no respect for the traffic coming from the opposite direction. This was taking a toll on my eyes and after driving under such condition for a couple of hours I felt pain in my eyes and started feeling tired. But since we were passing through jungle area and absolute darkness on both sides of the road I could not dare to stop and take some rest. I stopped at on two occasions, one of them being at Angul, to wash my face and eyes and drove on slowly but carefully till I reached the outskirts of Sambalpur. At 6:00AM I reached the outskirts of Sambalpur and felt it was relatively safe to take a break, I parked the car on the roadside and took a nap of half-an-hour. I drove the car continuously from 8:40PM to 6:00AM for approximately 650KM except for four tea breaks, twice to wash my face and eyes and two bio-breaks.

    We finally crossed Sambalpur at 07:15AM after filling up the tank at a BPCL pump in the city. The portion of NH6 from Sambalpur to the Orissa border is being converted to four lane and there are several diversions on the route. Such portions where the old road is still being used is in very bad condition. NH6 from CG border to Aarang (36 KM from Raipur) is also being converted to four lane but the Chhattisgarh portion will take a long time to complete as the work is in the stage of clearing the trees etc. We crossed Raipur at around 12:00 and the “White Knight” brought us safely to our home at 12:40PM.

    Distance Covered : 963.80 KM.
    Time Taken : 15:07 Hours.
    Mileage : 19.0 KMPL.
    Average Speed : 63 KMPH.

    Stats for the overall journey :-

    Distance Covered : 1924.40 KM.
    Mileage : 18.3 KMPL.
    Average Speed : 64 KMPH.

    The Journey details :
    Toll.jpg

    Sunrise near Sambalpur on NH 42 :
    IMG_20130127_064953.jpg

    Total Distance covered (bothways) :
    IMG_20130128_085757.jpg


    Mileage for the whole trip :
    IMG_20130128_085807.jpg

    Distance for the return journey :
    IMG_20130128_085840.jpg

    Mileage for the return journey :
    IMG_20130128_085856.jpg
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    2 people like this.
  4. punto_emotion

    punto_emotion Esperto

    Messages:
    1,245
    Bangalore
    Grande Punto 1.3
    Wow! You have managed to capture minute details! Good detailed write up.. Few more pics will definetly add the spice to your TL :up
  5. Arryan

    Arryan Regolare

    Messages:
    257
    Bhilai
    Linea 1.3
    I am extremely sorry.
    Actually the family function was a sad one and I did not carry any camera.

    Only a few shots were taken by my wife during the sunrise to overcome the monotony of travelling throughout the night.
  6. Arryan

    Arryan Regolare

    Messages:
    257
    Bhilai
    Linea 1.3
    Meanwhile, at the end of this journey, my Linea has crossed 10K mark on 27/01/2013, exactly six months after purchase.

    IMG_20130128_085956.jpg
  7. punto_emotion

    punto_emotion Esperto

    Messages:
    1,245
    Bangalore
    Grande Punto 1.3
    You need not be sorry buddy!

    Congrats for the 10k mark :up
  8. Arryan

    Arryan Regolare

    Messages:
    257
    Bhilai
    Linea 1.3
    The new Fiat exclusive dealer at Raipur : first impression.

    My Linea had it's first servicing at 2530KM instead of the usual 5000KM, as we were headed for a long Puja holidays. The engine oil was not changed at that time. I always had the idea that the engine oil should be changed at 10K mark.

    The Fiat exclusive dealership at Raipur, Chhattisgarh is being setup, so took the car to them yesterday for the engine oil change. It also gave me an oppurtunity to interact with the sales and service personnel there.

    IMG_20130213_161626.jpg

    The showroom and service centre is undergoing final preparation for the inaguration scheduled on 06/03/2013. But inspite of that they readily agreed to carry on the servicing for me. The Service In-Charge Mr. Nageswar Rao is a gentle person with a smiling face that makes a great first impression about him. The most experienced mechanic was assigned to me and he promptly did his job in front of me. The mechanic opened a four litre can of the Selenia WR 5W40 in front of me and poured 3.2 ltrs. and handed over the balance to me. Additionally he cleaned the air filter and the pollen filter and filled Nitrogen in all the tyres without me or anybody else prompting him to do so. The service centre did not charge anything for these additional jobs done, feels good to get something extra.

    The owner Mr. Amit Agrawal and the Sales In-Charge Mr. Mahipal Singh, inspite of being extremely busy for the inaguration of the showroom, spared time to greet me and interact with me. They have already started selling the cars and Mr. Amit informed that he is happy with the initial response. He informed me that Fiat as a brand has huge fan following in this area and the only thing that keeps people away from the brand was the quality of service. He has done extensive market servey before going for the Fiat dealership and he would personally ensure that the cutomers get a good service from his showroom. Well it all sounded very promising indeed, but I would like to reserve my comments on the dealership till they prove themselves.

    As far as the service centre goes, I felt the area to be small with eight bays including four lifts/hoists. They have a paint booth within the service area and the washing bay is also located at one end of the workshop. This looked very weird to me. They presently have four mechanics, three experienced hands shifted from the earlier TASS and one freshly trained one.

    The initial experience, I must admit, was Good. I was informed that the link to the Fiat website will start only after the inaguration, so they handed me the bill which was prepared off-line with a promise that it will be updated in the website later.

    The cost details are as follows :
    Selenia WR 5W40 - 4Ltr. @ 1000 : 4000.00
    Diesel fuel filter with sensors : 2059.00
    Oil Filter : 411.00
    Total : 6470.00
    Labour : 250.00
    Service Tax : 31.00
    Vat @ 14% : 906.00
    Grand Total : 7657.00

    I would request the diesel Linea owners to comment on the cost of spares, which seems to me to be on the higher side. Hope the dealer is not robbing the customers with a smile on their face.
  9. rohit tunga

    rohit tunga Amatore

    Messages:
    66
    Bangalore
    Hi,

    I noticed that the cost of Engine oil is Rs. 1000 per ltr. Just yesterday I bought 1ltr of the same diesel oil from Concorde Motors in Bangalore for Rs 650 per ltr. Also if they charged for full 4 ltrs, then they should've given back the remaining oil to you. Can you verify on this again ?
  10. SHASHANKREDDY

    SHASHANKREDDY Superiore

    Messages:
    631
    HYDERABAD
    Hyderabad
    Grande Punto 1.3
    Engine oil @ 1000Rs / Litre :shocked is direct loot. They should not charge beyond 600-650 Rs /litre
    Last edited: Feb 28, 2013
    1 person likes this.

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