@Vista Totally agree with you on this bro! Fass are cheaters and looters and are spoiling the brand image of fiat. Already there is no resale and fuel effeceincy with low resale for fiat in india and the way they are running their service centers God Save them! Last when i went for an oil change there was a customer with a very genuine concern that what if customer like him needs to get an specific job done. He was being forced to pay 2200 rs and he was totally annoyed. After long round of debate his question was pls give me a break up for 2200 rs for which none of the executive had any answers they only kept saying we have a code which we punch and we can't be giving break up to all customers and if he has an issue he can call customer care. It was wen he started asking the name for complaint he was told that per hour labor charges were 450 rs and he can pay that. Look at the level of cheapness! Just 2 days before the the oil change i had visited for oil filter change and there was a annoyed customer who was charged for the tape used in the car. I was asked 1200 rs for an oil change and when i had asked him to give no of regional manager a known executive came to me and told me to pay 350 plus taxes. Day light robbery. They say they don't do counter sale but you log a complain at call center they give you spares. I don't undeserved why they force us to go to fass??? Good cars but fate of fiat seems to be not good in india as dealers don't make money due to poor sales and tries to juice out on the max from their service centers. I have a offer of 2 lacs of my punto 90 hp from the fiat Kashyap in exchange but who the hell wants to buy this car especially after being balded on the service part. I know this post has become long and i guess i am done with my part of frustration. FYI - I buy spares from 99 rpm and get the work done from outside and go to fass only for engine related work. I hope this feed back is shared with the customer care of fiat and concers. To all no hard feelings !