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Not enjoying at all!! Struggle continues!!

Discussion in 'Punto 1.3 MJD' started by mkm2010, Apr 10, 2011.

  1. mkm2010

    mkm2010 Novizio

    Messages:
    47
    Durgapur
    Today I have called B. D. Motors service. As per GM Service, that product dispatched today. And it may reach on 15th april. My new car ran for 8 days and in service center for 11 days!!
  2. Italia-Linea

    Italia-Linea Staff Member Janitor

    Messages:
    2,123
    Pune
    i dont understand why RSA denied to send a towing car. they reason that they dont know fiat cars is blushit. they know how to tow a car right. all they had to do it send a towing van and take your car to TASS.

    This is not done. Write a mail to fiat asking for explanation.
  3. mkm2010

    mkm2010 Novizio

    Messages:
    47
    Durgapur
    RSA denied to send any technician coz they dont know about fiat cars. They did not deny to send a towing car. But they gave a calculation of more than 7000/- to take my car to service center.
  4. Italia-Linea

    Italia-Linea Staff Member Janitor

    Messages:
    2,123
    Pune
    RSA has to pay for towing, subject to some distances. why would you pay for towing.
  5. Ichimaru

    Ichimaru Regolare

    Messages:
    375
    Gurgaon, India
    Was it FIAT's RSA or TATA's?
    As far as I have read and heard, FIAT's RSA rocks!
  6. jayadev

    jayadev Esperto

    Messages:
    1,057
    Kannur, India
    Kannur
    Grande Punto 1.3 90 HP
    how far it was for rs.7000 ?
    just curious .
  7. mkm2010

    mkm2010 Novizio

    Messages:
    47
    Durgapur
    Towing charge is free for 200 km total(up & down). Above 200 km, Rs. 30/ km. Nearest service center is 70km away from m place, but they have their towing car in kolkata which is 210 km away from my place. So they were charging for (210 + 210+ 70) - 200 = 290 km, that is Rs. 8700/-
  8. Tony

    Tony Esperto

    Messages:
    2,048
    Kalamboli, Navi Mumbai
    Kuwait
    Grande Punto 1.2
    Just write about the incident in the CEO desk! OF FIAT INDIA
  9. Italia-Linea

    Italia-Linea Staff Member Janitor

    Messages:
    2,123
    Pune
    thats not your problem that they have kept their towing van 210 kms away. dont take this shit from them. dont pay at all.
  10. sid_10000

    sid_10000 Regolare

    Messages:
    297
    Pune
    This is harassment.... file a complaint against this on fiat cust care and chase it on priority. As suggested y Tony... write to CEO...

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