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New Car Sale Satisfaction - Toyota first, FIAT last - 2014 JD Power survey

Discussion in 'Fiat India News' started by limraj, Sep 1, 2014.

  1. limraj

    limraj Esperto

    Linea 1.3
    From Indian Autos Blog.
    Well, Fiat is joint last with Chevy!


    A new report on sales satisfaction from JD Power India shows that overall sales satisfaction in the mass market segment has gone up by 16 points on a 1,000 point scale that the agency uses. More importantly, the overall satisfaction is driven up by an upward spike in delivery timing and delivery process.

    As far as OEMs are concerned, the survey shows that customers are most satisfied with Toyota Kirloskar Motors. Maruti Suzuki ranks second and tied at third are Honda, Mahindra and Hyundai.
  2. Ravi

    Ravi Staff Member Janitor

    Grande Punto 1.3
  3. prabhjot

    prabhjot Esperto

    delhi ncr
    There isn't much of a difference between the bottom and the top.

    J D Power surveys are very subjective. We all know how skeptical/vigilant and all too well-informed the average Fiat buyer is! ;-)
    shreyasK and cassini like this.

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