Gentlemen, Mine is a very long and sad story..and request you to be patient and read it completely.. ::V I own a July-2008 Palio Stile 1.1SLX with 16000kms odo and till date was happy with no problems(Usually I get it serviced at B.U.Bhandari - Of-course not very happy but compared to Pandit, even if service was not great I felt the attitude was OK) and recently may be from some 20days there is a lot of sound soon after I start the engine and when ever I go over speed breakers/ potholes there is a huge thud sound as if something very huge metallic thing is falling down from my car and hitting the ground.. as usual went to B.U.Bhandari and reported the problem..SA had attended with warm respect and gave me an estimation of Rs.550/- I said Ok and left the car..same day in the second half he gave back a call and said Front Suspensions, struts, lower arms, ball-joints strut pads are worn-out and needs a replacement and would cost me @Rs.24000/- :A myself being an Automobile Engineer know that its not the case and even in a dream it can't happen atleast for a FIAT car.. I pleaded him not to touch my car henceforth and I rushed to the service center immediately and took back my car same day and as estimated he charged Rs.550/- for aligning my steering wheel w.r.t the wheels. :shocked Even before taking the delivery I asked him again if it really need a replacement of all the said parts..he in a confused note..said that yes they need replacement..I thot' its of no use discussing/ arguing with this guy.. and very next day gave a call to my friend working in FIAT for advice and came to know that B.U.Bhandari is no more an authorized SC and they have been looting people in daylight without informing this to customers..and he suggested to visit Pandit Auto... Took an appointment with Pandit Auto in Tilak road(got it after 7days) for which my bro & me have applied a leave for the whole day only to get it serviced..reached Pandit(Tilak road) by @ 8:35am found that its flooded with cars ::OO like Blue cool cab indicas, white taxi indicas, Indigos, Vistas, Manzas, and a very few peer FIATs..SA attended at @9:35am and have noted down all the complaints and he required 3working days for giving me the estimation and he would try for delivery of car in 7days..have requested him to atleast checkout the car give me an estimation that day so that I can take some decision but he said that he has lot many cars to look into and its highly impossible... having someother backup in mind I said I'll visit sometime later and moved to a private mechanic called Ravi(very famous for FIAT cars in Pune) whose name I have been hearing as a good and reliable mechanic for quite some time but havn't met him yet..reached his place by 10:15am and he came a bit late @11:40am..told him our problems just took a small ride...opened the bonnet and guessed that Engine Foundation is worn-out..then immediately lifted the engine with the help of Hydraulic Jack and removed the Engine Foundation and showed me..its completely worn-out..then he gave a call to Pandit Auto(Tilak road) to ask if they have the spare - they said NO, gave a call to B.U.Bhandari - same NO tried with few of his other peers - Same NO..he then just adjusted it with some other used piece(which needs immediate replacement, but better compared to mine) which he had replaced sometime ago...after he changed it..its damnn smooth and I felt like I'm driving a brand new Palio Stile..AND HE DID THIS AT NO CHARGE - NOT EVEN A SINGLE RUPEE!! On his advice again we went to Pandit(Tilak road) to request him personally if he has any...the sales guy there said that he has it and there are three variants A,B,& C and asked us what we actually needed...also he politely asked if we can identify the part by seeing it if he shows all the three..without a second thought immediately we said Yes..by that time his supervisor came there(he was not aware of all this conversation) and asked us what we needed and we said Engine Foundation for Palio Stile 1.1SLX he said its not available and he even don't know when it is expected to come...then this sales guy spoke something in Marathi..and their conversation had gone for a couple of mins(it is understood that he scolded/shouted at this poor fellow)..and finally even the sales guy noded his head and said they don't have it...then again we personally went to B.U.Bhandari - same NO, finally we went to Pandit (Akurdi branch) there he was a nice person he had some time to check the stock and said that he don't have it and the stock shows that Tilak road branch has two sets and advised us to go there..we smiled and said that we are coming to him from there itself..and then he was quite.. till date I did not find that spare..I'm very much worried about the situation and if this is the case what is the future of my car? After Sales & Service of FIAT is the Worst in India and next follows Skoda..service somehow can traceout some mechanic..but what about spares?? with this frustration..I'm planning to sellout my car and go for Toyota Etios..is it a wise decision to sell and go for a new car? Pls. guys..this is a FIAT forum and even I'm a FIAT lover(I own a Palio Stile and my bro owns a Palio 1.6 Sport... ) don't be biased..just understand FIAT's current situation and future in India and advice me!! P.S.: A couple of weeks ago have gone thro' an article in Forbes Magazine about FIAT & TATA JV in India..its conclusion is that...there are tougher ahead and NO FUTURE for FIAT in India..and ofcourse this is also a major reason for this decision!! Please help me! Thanx in advance. -Chaitanya Mods note - Please avoid posting whole thread in Bold. Use this for highlighting any words/sentences.