Sixth Service @ Ramkay FIAT, Chennai My fabulous FIAT Linea returned back home yesterday afternoon after enjoying her stay at Ramkay FIAT, Chennai, from 17 - 20 July 2013 for the sixth service costing 31,779, which I paid by my credit card without any extra charges. All the belts, clutch kit, brake pads/discs, oils, fluids, filters, link rods, swinging arms, spark plugs, etc., were replaced. Some of the wear-and-tear parts replaced like belts, clutch and spark plugs, have still considerable life left in them. But, I insisted on changing them as a preventive maintenance step to ensure peace of mind. Thankfully, all the parts and consumables were readily available at Ramkay FIAT. Ramkay FIAT is very spacious. They have 22 bays. With only FIATs coming for servicing and repairs, it results in huge per-capita availability of space for my Linea, which is a major attraction for me as compared to other cramped FASS. Even Concorde Motors, Mysore Road/Dairy Circle, where my Linea was serviced five times, were cramped due to presence of Tata Motors cars. Even their customer lounge used to be full most of the times. My Linea was attended to by Arun, SA, who kept me informed at every stage of the servicing. I visited on 18 July 2013, inspected the works and clicked some photographs. I had only one complaint: the horn pad was working only on one touch-point and not on others. This was repaired and now the horn pad is touch-sensitive at all points! I requested Arun not to paste the Ramkay sticker on the rear window. This was also done! During the check-up camp, which my Linea attended on 13 July 2013, I was assured that discounts for spares/consumables/labour would be extended during my Linea's servicing. True to their words, 10% discount was given on the spares and consumables and 20% for labour, which resulted in major saving. Also, I observed that the cost of most of the spares and consumables replaced was far less, even before discounting, than the ones charged by Concorde Motors, Mysore Road, two years back. The cost charged was less than the ones printed on the carton. Perhaps, FIAT must have reduced the costs. The labour charges also appear very reasonable. I observed that washing and cleaning were separated from the paid servicing. When asked, Arun confirmed that it was as per FIAT directions. I was charged for consumables, but not for on-board scanning and windscreen washer fluid. On the whole, I am fully satisfied with the service rendered by Ramkay FIAT.