Thanks Ravi. My detailed post somehow couldn't be posted with pics, etc. The reverse gear lock: There's a plastic on the gear shift assembly that needs to be lifted to engage the reverse gear. This I found to be broken after delivery. Regarding visit to any other workshop in the city: I prefer single location so that TML/FIAT do not level allegations that I visit unauthorised workshops. So the problem! Instead of problems being resolved, they get compounded and pile up one after the other.