@Neil, there seems to be a mixup I guess. From your opening post, it seems you are confusing this website/forum with Fiat India. We are just Fiat owners/lovers just like you and are not related to Fiat India in any manner. We help each other based on our knowledge and experiences for the betterment of fellow Fiat owners. Please detail a bit more about what issues you are facing so that members can help you better. The Fiat owners from Mumbai report good experiences from Balaji, Thane service centers.