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KHT Fiat Caffe Refusing to give extended warranty

Discussion in 'Dealership Reviews' started by rebelrajiv, Apr 24, 2015.

  1. prabhjot

    prabhjot Esperto

    Messages:
    2,453
    delhi ncr
    @Saji Babu

    Relax man, give them a chance to sort out the new EW scheme and thirdparty agency etc. Should not take too long. You have a 100000 kms warranty as standard (segment best), so....some patience is affordable, say for a few months?

    cheers
    Saji Babu and Deepak like this.
  2. sPangasa

    sPangasa Novizio

    Messages:
    40
    Noida
    Linea 1.3
    I bought Linea MJD Emotion in May and the dealer told me fiat has stopped extended warranty for the time being. I called up fiat customer care and they confirmed that extended warranty is no longer provided.

    Dropped an email to fiat as well. They told me that the extended warranty has been put on hold due to some legal issues. There was no information as to if and when they will again start providing the EW's.
  3. adit

    adit Regolare

    Messages:
    455
    Bangalore
    hi guys. Yes there is an issue with the 3rd party extended warranty where they kinda don't settle payments on time / or do not approve the warranty / looks for excuses to reject warranty so Fiat is taking this very seriously with them. Till such time in order to not cause any inconvenience its better that the EW is not sold and be in an embarrassing situation.

    Fiat will resolve this issue soon. In case any EW payments pending with me refund will be given immediately if so desired.
    pabhishek likes this.
  4. PradeepM

    PradeepM Staff Member Janitor

    Messages:
    705
    Hyderabad
    Linea 1.3
    Hello All,

    Today I received a confirmation along with a screen shot from FCA mentioning that my EW has been updated in their system. So looks like the issues are sorted out now, kindly follow up with your respective dealers for EW.

    Thanks and Regards,
    Pradeep
    sivaramks and sPangasa like this.
  5. rebelrajiv

    rebelrajiv Timido

    Messages:
    12
    Bangalore
    Linea T-Jet
    This is good news!! Will update after speaking to the SA.
  6. sPangasa

    sPangasa Novizio

    Messages:
    40
    Noida
    Linea 1.3
    Thanks for the update @PradeepM. Will check with the SA and update.
  7. Deepak

    Deepak Regolare

    Messages:
    459
    KA-30
    Bengaluru
    Punto Evo 1.3 90 HP
  8. sPangasa

    sPangasa Novizio

    Messages:
    40
    Noida
    Linea 1.3
    Checked directly with fiat and this is what they say:

  9. Deepak

    Deepak Regolare

    Messages:
    459
    KA-30
    Bengaluru
    Punto Evo 1.3 90 HP
    oh! that's typical fiat answer. hope they resolve it soon.
  10. rebelrajiv

    rebelrajiv Timido

    Messages:
    12
    Bangalore
    Linea T-Jet
    @Deepak I spoke to SA at KHT Fiat Domlur day before yesterday, he said he will check and revert. Havent heard from him yet. Might get some information tomorr.w
    Deepak likes this.

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