The service guys messed up the thread starter's car. My only grievance is this - When it comes to FIAT , why does everyone start sharpening their knives the moment they hear something bad about a FIAT car? Comparing FIAT's service to Maruti ( most common comparison) is an absolute fallacy. How much do you expect from a manufacturer who re-entered the market two years ago, compared to a well entrenched/established one since the past 20+ years. Which car manufactuer does not suffer from problems? Name me one who has never had problems. Take this for example. My maternal uncle bought a brand new Wagon R, but in a day the AC gas leaked and they got it refilled from the service centre free of cost. The general view was - "such things happen" Had a similar thing occurred in a FIAT car , the first comment would've been - " its a FIAT , it has to fail, they will never learn" Every manufacturer learns , no one gets everything right the first time. But, while talking of FIAT in our country, if everything is not 100% right , then its a complete FAILURE , its cars are crap etc etc. To the guys who see a doomsday of ' struggle and hopelessnes' - What about the views of the owners whose cars never gave any trouble? We must start seeing things from a broader perspective and stop being pessimists. Gurjinder.