This is absolute rubbish. I think that he has worked in a bull-cart company before. And as Ramjn sir said, This is one of the most shocking comments given by the service people. All cars have a Noise-giving Nature but everything is a solvable one. [The upcoming comment may look silly, but works] And always when going to our FIAT SC, just show-off to them that we are an active member of TFI and so on. I went to the SC with the FIAT T-shirt given in Ooty and when they asked about it, I told them that I am a member of TFI and the most Important thing is, I told that we are currently discussing about the customer satisfaction of various SCs in the thread. This will prevent us from receiving worst comments like that and they will try to sort out our problem perfectly. - - - Merged Post - - - You are absolutely right. Because of these type of incidents in the past, many people in the 1900s who had FIAT as their first car, jumped to other companies for their second one. And Maruthi Suzuki's main reason for their success is the customer satisfaction. when a company with many number of cars is satisfying a lot, why FIAT only can't satisfy with very less number of cars on Indian roads.?