As I had mentioned before in this Forum, I always had good after sales experience with FIAT since August, 2000. To put it, Dealers and ASS reflect the face of the Company. Professionalism with Dealer/ASS will defineitely give way for smiles on the car owners faces. I agree that ASS has improved a by miles but still they have to improve a lot. The main grouse with every FIAT owner is that dealers are not keeping enough stock of SPARES and to have a spare, FIAT owner has to bell the doors of FIAT Executives many a time, thats a sad part. Basav.