Changes happen in Life. A big change has happened in my life too. The change happened on 8 Aug 2011 after I took the delivery of Fiat Grande Punto - my 'Style Machine 90 HP'. Below are the few of those changes I was talking about. [Click here to read : How I fell in love with Punto and the predelivery experience ] Looking at my Style Machine from outside, I feel Like I own a maserati. From inside my Style Machine, I feel like I am In Italy. While Cruising on a Highway, I feel like a symphony. In Highspeeds and while Braking, I feel like a baby in the safe hands of his Father. Holding my steering wheel, I feel like I am a sniper. Using the steering mounted controls, I feel like I am a Fighter Pilot. Talking to the Blue n Me, I feel like I am a James Bond. Ride and handling makes me feel like I am on a waterbed. Acceleration makes me feel like my style machine listens to my mind voice. MID feels like am watching Rajinikanth's Robo. Exploring the features, I feel like columbus. Am bit confused if I own a FIAT or Fiat Owns me. Overall I can compare a Fiat punto to Ilayaraja Sir's Music - Both are Ever Green. Well How did fiat had the heart to give this beauty in the hands of TATA ? Anyways a great decision to sell Fiat Beauties through seperate showrooms. I am a fan of TATA too but only from my pre delivery and delivery experience I understand why most of the people hate TATA. I would not have minded if the experience was tasteless but my experience was bitter. I had to type a lot and lot to say the bitter experience. here are the few. 1. More than 10 promises were made by the sales officer (VST Motors, Anna Nagar, Chennai) but never kept anything except one. 2. They never mind loosing a Fiat customer. Now they are very well aware only enthusiast buy a Fiat and those enthusiast would never miss a Fiat at any cost. So the dealer didnt mind if I am satisfied with their behavior. 3. Mycar delivery experience would be the worst in the world I think. I informed the SE in advance that I have to take the delivery on Aug 8 between 4:45 PM to 5:45 PM. At 5:10 PM I reached the Dealership to take the delivery. I was shocked to see my car was parked on the road at the signal and a guy was cleaning the car. The car was parked as if the car is waiting along with the other vehicles waiting for the signal. Bikers standing close to the car with not even an inch gap between their handlebar and my car door. All our faces went sad (real sad) looking at the pathetic treatment our baby was getting. We were expecting our car would be all clean and decorated with colored ribbons and garlands when we reach the showroom. My wife had plans to take as many snaps with the punto baby before taking delivery. All our expectations and Delivery celebration mood was brutally murdered and buried deep. After taking the delivery I asked for the Ribbon and put in on my baby myself. The car was not clean at all, dusty interiors, Clay piles sticking on to the Wheel Bays. The car was not new at all. I cried inside. I really cried. aAfter spending almost 8 L, I was treated like i am given the car for free. Look at this pic and you guys will understand. Atlast at 5:40 PM I went to the car, shouted at the SE and the cleaning guy to stop cleaning and get the Key handed to my son. Then the delivery people did the rituals and handed the key to my son. Took a snap and got in the car and took it for a small ride. Yesterday I went to the dealership to get the number plate. I told the dealer " I am taking the car to VST service Station, Mount road for a compleate cleaning and polishing. Inform them not to charge me since the Car cleaning and pollishing was not done for the delivery" The SE went to the sales manager and got me a letter. Today Morning went to the service center and got my car cleaned, interiors vaccum cleaned and polished, exterior polishing, Underbody water wash. Wow My baby looks new only now. Atlast I am happy. Accessories : Door Sil Plates, Floor Mates and Mud Flaps. Plannning to get Sun Film done tomorrow at Moto Mall, mount road. Either 3M or Global [I dont remember the name] Issues : 1. The Height Adjustment Lever is jamed. The SA at VST mount road said they will replace the seat if required. 2. Rattles from the steering column or the speedo console am not sure. The rattle is not louder but it is something like the cling cling sound of coins. 3. The Driver side side window glass is chipped off a little on the TOP right corner. I think I missed it the PDI.