I think Fiat is facing these dealer and service issues due to the limited range they have on offer. Add the sky high real estate prices in Mumbai and I can imagine why businesses will hesitate to commit. In such situations Fiat really needs to take the lead if they want to keep their (and Chrysler) brands alive here. I read elsewhere that the US and Asia are the only profitable geographies for them and are planning on moving headquarters from Turin to US. Maybe all this is causing them to lose focus here, but that really is no excuse for any serious business venture. As far as TCRS goes, my last visit was 3 weeks back for routine checkups. They did a good enough job and were not really expensive as such, just some nickel and diming. My Fortune Powai induced underbody rattle and bearing-like noise was resolved as part of the checkup and boy am I glad that is finally gone!!