Dear Friends Hi I am from Mumbai, a proud owner of Fiat Grande Punto Diesel Emotion pack 2009 Nov model. I was searching for a forum since a long time to share and view similar expiriences, and am lucky found it. Had a unique expirience recently. My OEM ICE malfunctioned, the steering controls ceased to function, just a day or 2 prior to completion of 2 years. I called up Fortune cars for service apppointment, and was given one after 5 days. I was told that the warranty had lapsed. I put a redressal of grievance in complaint box on fiat website, and pronto, i got a call from service station for replacement of my ICE. Good show Team Fiat, Kudos to your service.