Hi, I have bought my Linea Emotion in Dec 2010. Since the begining it's insurance has been with Future Generali. I recently met with a small accident and had a dent in my front bonnet and a dent on left fender and bumper. The insurance company has allowed the left side dent but refused the front bonnet reasoning that the dent was not fresh and was from some other accident. since, I have been Future Generali right from begining, does this comment justified ? Even if this dent is a little old, are they not supposed to set it right ? Does escalating this to IRDA will help? Any response to this will help. Sandeep.