@Cuty Red, I strongly suggest that you take up the communication initiative with Future Generali. In the earlier post you have indicated that MN and Anupam fought on your behalf. This time the email was initiated by ramjn. Even this thread has been started by cvanandh. In cases like these it is always recommended that the affected party takes up the cause. No doubt everybody else will support you. But finally all the communication and initiative has to be handled by you.