I just wanted another remote key, as my other car also has 2 remote keys. Mostly as a back up. I will surely let FIAT know it. I have plans to reply to the thread with all FIAT officials, including Mangesh in Cc. Now I will post to their FB page as well. btw, some one called from FIAT customer service and I rated 'poor' for Hyson. They also offered an escalation in 24 hours, waiting for that to happen.