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FIAT ranks no.2 is Customer Service!

Discussion in 'Fiat India News' started by ntrack, Oct 29, 2010.

  1. jumu

    jumu Superiore

    Messages:
    969
    Chennai
    Actually,there is a more exciting positive way to looka the this JD power result. Maruti has been dominating at the top for many years and are more than Industry average and lets assume that it is a given and that is how it will be in future also.
    in the light of the above,if you remove Maruti, then FIAT is the Number ONE ::D :wow :wow :dancing :dancing

    Way to go FIAT !!


    Abdul
  2. Bala

    Bala Esperto

    Messages:
    1,070
    Villupuram
    I got an SMS about the news from my T.A.S.S today.Yes,they are trying to be good.
  3. nk4FIAT

    nk4FIAT Superiore

    Messages:
    576
    Hyderabad
    Superb News! I also got SMS in evening.
    I feel more proud for booking FIAT Linea.
    They are inching towards fulfiling my dream.
    Keep it up!!!
  4. Ravi

    Ravi Staff Member Janitor

    Messages:
    6,001
    Bangalore
    Grande Punto 1.3
    This news provides us a authentic link, when somebody smashing about Fiat A.S.S without owning one.
  5. golububi

    golububi

    Messages:
    7
    Chennai
    Though it is very good news looks like survey sample dominated by Maruthi owners ( which is quite obvious) . In the sample at least more than 50% of them maruti owners, i.e. average is skewked to Maruthi. Fiat numbers will look more better if data is used by segment type.

    I have seen some members saying that it will increase the sales which unlikely at the present situation ot - issue not with customer service or product but with media managment , I find all reviews a large number of analysts or media person looks for fault with fiat, which may be the something to do with media managment. In short - Fiat Owners do have a problem with Fiat others Do”
  6. vIjAy_kHaSa

    vIjAy_kHaSa Esperto

    Messages:
    1,352
    Panchkula
    Tata lags behind Fiat due to some un-reliable products + Tata have many TATA specific service station which are not as good as Tata-Fiat Service Stations.
  7. VahanPujari

    VahanPujari Staff Member Janitor

    Messages:
    2,303
    Mumbai
    Also the response time from Manufacturer could be different for Fiat & Tata. We all know Fiat responds at lightening speed when an issue is referred to them.
  8. Che2

    Che2

    Messages:
    1
    Paonta Sahib
    Congrats FIAT!! great going.. A.S.S is not a problem anymore
    Fiat manufactures great vehicles.. now that ASS is also gud, it makes an unbeatable combination :)

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