Source Journey Ends - Fiat Punto @ 96000 in 4 Years - Team-BHPThe 'Fiat' Myth - In my four years of ownership, I dealt with a lot of workshops for the service of the car. I'd like to report that things have improved , since the split with Tata. The fuel of the Fiat Myth is that you are screwed as soon as you buy a Fiat. The brand seems to have conjured up a monstrous amount of malice and bad blood in the market due to what happened specifically with the Uno and Palio. The hate is amazing and is quite prejudiced. it may be justified in some cases, but I am sure there are horror stories with every brand. I have noticed that people due to this prejudice, as soon as they are made to wait even for a day for a stock part , seems to ride shotgun to oblivion that "we are screwed, fiat sucks, what crap did i get into, and this company should just wash my feet and drink the water, where is the damn customer service" in a jiffy. It ain't that bad, after experiencing VW, BMW, Hyundai hands on, I can pretty much confirm it is almost the same everywhere. What distinguishes the experience is our preconceived notion of what is good and bad in life. But the experience although much improved in the last one year or so, is anything but great. It is , what it is, standard workshop affair, nothing special, nothing worse than any other brand. And that is if you have reasonable expectations.