I am was servicing my palio sdx with RDC motors chennai since they started (2013 march). Observation : The technicians are not trained by fiat to repair the vehicles, do lot of trail and error without deligence end up damaging the car. What I liked : The MD Mr. ChandrasheKar is nice person and trying his best to resolve the issues. An army commandeered by great general but with incapable foot soldiers is perfect for losing the war. Need of the hour : FIAT should introduce technical training and process to technicians similar to that of followed by Japanese cos. Need to provide all technical tools and software to service center instead of asking service centers to make their own arrangement. Case : No FIAT service center in chennai has examiner or laptop with software and connectors to check Palio ECU even after one year seperation from TATA. My Experience : (To make long story short i am prapharsing) My A/C blower went dead in March 2013 the ordeal start from there. Six month i could not used the car in between several trips to RDC for mounting and unmounting the AC unit. Used the car next six months Nov-2013 to April-2013 again issue with blower and Break oil leak. When RDC fixed blower issue the throw was reduced and clutch petdal not working properly. Yeterday CRM Mr. Rghuram has commited to deliver with all the fixes this week. ---------- Initially I was taken away by the justification service centers used to explain "Palio is old so technicians does not know much" on second thought I realised picture is scary for Fiat buyers because Fiat is going to ignore the older models Punto and Linea once new models are released. So my upgrade to punto is no hold.