Discussion in 'Linea 1.4 Fire' started by VahanPujari, May 16, 2010.
Just make sure they do all scheduled items. :
Not a bad idea Amogh... What say VP??? :dance
At the moment, fixed the appointment for tomorrow for 3rd service
Had some difficulties as both Fortune & Wasan refused pickup drop facility & I can't spare time to go as its hectic at work. Finally, a phone call & thanfully Fortune managed to arrange to send someone to pick my car.
Amazing. Superb. Wonderful. :clapping
Got the car back from service yday evening itself. Shall update details later today.
30,000 km's & 1.5 year old, how does she look ? ........
VP, under your exceptional care, your cutie looks sexy and showroom class. Touch wood..You are a university in car care !
She looks as good as new,suddenly when you ask as to how she looks,it gives an idea as if you are putting her on sale!
Am I seeing something wrong??,it is as if it has it's bottoms up!
Thanks Abdul. But I've not wax'ed her since last 8 months !! It's 3M Paint Protection all the way since then.
Nope, Bala. THought of selling her even i future never came to my mind. Even if I'll change car after 4-5 years, I'll pass it on to close family, may be brother or father to keep her in the family.
OK now on 30K kms service. It was just amazing.
As I mentioned earlier, Fortune, Sakinaka sent someone for pick up on Fri morning & looking at the list of items & also 3M treatment 2nd free application, I thought I may get the car back on Sat & not on the same day. that's why I gave it on Fri & not on Sat. But to my pleasant surprise, got a call from TASC technician on the same day at around 5.00 pm that the car is ready with even 3M treatment completed :clapping This is where Fortune, Powai/ Sakinaka dedicated Fiat team (from an old Fiat dealer Anuroop) is excellent. The workmanship is so superb almost always, hence I've started feeling that I don't need to personally go there & be there.
Psychologically, I felt so pleased by this gesture of pickup-drop & the fact that I did not have to bother about service/ pickup/drop / workmanship etc from busy work schedule made a huge positive impact. Such small small things make a huge difference on Customer's service experience. I went to office with my colleague in his ANHC on that day & he told me that his dealer calls him every 3 months, reminds him on his service, picks up his car at 11.30 am from our office & drops it back at 5 pm at office.
1st thing I noticed after service is that Steering became lighter than earlier. Its always one of the best steering's around & became even better after service.[/*:m:33kcwmwt]
Most important thing is that the Drive-ability has improved by Leaps & Bounds. The car has become super-refined, butter-smooth & amazingly silent. Even with the car idling, it feels that engine is yet not started. The car feels eager to surge ahead. 2nd gear surge has immensely improved. Even in 3rd/ 4th & 5th gear, a gentle tap on the accelerator & the car surges ahead as if turbo is kicking in (mine is Petrol Linea & I wonder if TASC has put T-Jet engine in my car or what ::V ). The car feels as if it has just came out of showroom, brand new
Lets see status of my To-Do items:[/*:m:33kcwmwt]
Service - Engine Oil change, Air Filter change, Fuel Filter change, Pollen Filter change (I think new pollen filter is put as its mentioned Wiremesh filter in Invoice)[/*:m:33kcwmwt]
Tyre Rotation - Done. Front to Rear on the same side i.e. Left front to Left rear - No X pattern rotation. This time it sounds perfect. Ride & Handling and so as maneuverability has improved immensely as Wheel Alignment & Balancing are also done. This is unlike 2nd service when Ride became bumpier as tyre rotation was done on X pattern which I had to get it reversed later. [/*:m:33kcwmwt]
Paint touch up on front bumper - While changing the lower bumper grill, TASC technician had a hard time removing the grill & in the process paint got peeled off from many spots on the bumper edges - Pending as their paint booth is still at Vikhroli & not shifted to service premises at Sakinaka.[/*:m:33kcwmwt]
ACC ECU update - Done. I think suction hose & Wiremesh filter got changed. Am not sure about updation with CD though I think it would also be done. Have to observe the effect on cooling.[/*:m:33kcwmwt]
Steering Locak issue - It was working. I was told that steering gets locked after moving steering 1/4th way to any side after pulling out the key. Checked today. After removing the key, When I move steering to right by 45 degrees, it gets locked & fits snugly.[/*:m:33kcwmwt]
3 M Paint Protection - 2nd free application - Done. [/*:m:33kcwmwt]
Check availability of Linea letters/ decal. Letter "I" is missing & may be I need to buy the entire set - I was told that I had to buy the entire set. I said no thinking I would manage to get the letter "I" somehow. However, to my pleasant surprise, someone there had a piece of letter "I" & he has put it on my Linea. Big thanks to him & TASC.[/*:m:33kcwmwt]
Linea Scuff Plates - buy & fit - Not available. ::O [/*:m:33kcwmwt]
Check Suspension Struts - Linkage Rods & Strut mountings changed under warranty though in the morning I was told it might not be needed. ::T [/*:m:33kcwmwt]
Earlier complaint - followup & check - some paint issues I mentioned few days back - a few small small dots from where paint has peeled off on bonnet, boot & a door. Very small dots not visible from 4-5 feet distance - I was told pics were taken. Now, I'll followup with Fiat.[/*:m:33kcwmwt]
The only sore point was the Bill. And that was due to Brake pads which I was sure that I would be asked to change. When I just curiously asked that isn't 30K kms too low & too soon to get the Brake Pads & Brake discs changed, I was told that they've checked it & it need replacement though he also mentioned that the car is driven very well looking at the brake pads else many cars have changed Brake pads at even below 20K kms ( :confused I'm a heavy footed driver :confused )[/*:m:33kcwmwt]
Break-up of Invoice
I might have delayed Brake pad/ Disc change as there was no issues in braking. But just went ahead with it thinking why to take chances with something as sensitive as Brakes. Also Wheel Alignment & Balancing charges seem to be a bit high. However, still because of my overall happier frame of mind, did not feel like raising it. If we remove Brake Pads/ Disc/ its labour/ Alignment/ Balancing, the charges foir 3rd service reduces to Rs. 3800-odd only
[attachment=0:33kcwmwt]Linea 30K kms - Invoice details-1.JPG[/attachment:33kcwmwt]
Following is the list of items changed / done under warranty with ZERO cost to me:
[attachment=1:33kcwmwt]Linea 30K kms - Invoice details-2.JPG[/attachment:33kcwmwt]
What is the reason for the great change in the feel of refinement in the engine and the surge in power as you mentioned ? Could it be because of the change of the different filters and oil which helps the engine in the suction of inputs (air and fuel )seamlessly ?
The difference in the steering input feel may have been because of the replacement of ball joints and the linkages and the tyre rotation .
Your answer to the above could help our members in trouble shooting when they come accross such situations
In case of my Linea's second free servicing, Concorde Motors did the wheel alignment FOC. I was charged only for the wheel balancing. While taking the car for servicing, the SA made this clear. It is also clearly mentioned in the service coupon.
[attachment=0:1rq6gkod]2nd free service bill 001.JPG[/attachment:1rq6gkod]
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