1. Introducing the smashing new Team FIAT T-Shirt !! To order yours click here : Team FIAT T-Shirt

Fiat India small car to take on Alto

Discussion in 'Fiat India News' started by amogh, Jun 30, 2010.

  1. royj

    royj Esperto

    Messages:
    1,306
    Trivandrum
    Point to be noted.
    I remember reading a review of Indica Vista, and comments that it is miles ahead of the Indica V2. But the one occasion I had to travel in a Vista, I felt the overall fit and finish where Pathetic when compared to my 7 year old Santro. But every one agrees that it is a big improvement over the old model. In the same yardstick, I believe the Fiat service has also improved by leaps and bounds, and the experience I had with Popular Hyundai Service for Santro is not very much better than what I receive from the TASS for Fiat. The only difficulty was timely availability of spares. There was no difference in attitude, promptness, or workmanship.
  2. kaps

    kaps Superiore

    Messages:
    673
    Arakkonam
    IMHO, they should think independently and not think about chasing another manufacturer's offering. By 2012, Maruti would've launched another small car and all Fiat will be doing is playing catch-up. They need to strengthen the A.S.S. Public in general is aware about the product quality from Fiat and is wary of fiascoes like the Uno. If they are thinking volumes, it straightaway relates to back-end support. Product might be fantastic, but if it can't be serviced, no one will buy it.
  3. amit

    amit Superiore

    Messages:
    767
    Navi Mumbai
    You really think so despite looking at Maruti's track record?! If Maruti wanted they could have launched the A-Star after phasing out the Alto. Oh in Europe, the A-Star is actually the all new Alto but not here! The Alto will surely be here in 2012, it may be the "all new Alto" with the K series engine but it will be here. Of course, Maruti will also be selling the 'Really all new Alto' which in Europe, will be the 'all new A-Star' as some other car and yes the A-Star will also here, again, of course, it will be the 'all new A-Star' but it will be selling here! :A

    What am I saying? Don't ask me! I am confused now!

    As for this baby Fiat. Trust me, it will be light years ahead of the Alto , A-Star and All new Alto in build , ride, handling and stability. Of course, it will never sell even 1/3 of what the Alto does but that's a story we all know.

    I also want to add here that we keep talking about service but I also sense a feeling of rigidity when it comes to Fiat from ordinary people. Maybe it's time for people to have a open mind because I feel that people are just not willing to accept that things may have improved at the service front. I really don't understand why because compared to Skoda, Fiat dealers are angels and yet Fiat is blasted for poor service and Skoda is not. In fact, one of the reasons for Fiat's low sales is always cited as poor service. If that was the case, then Skoda should have packed their bags and left long back. Why do Skoda sales remain unaffected despite absolutely atrocious and pathetic service which is coupled with blatant cheating by both the company and dealers while Fiat sales crash if sun visor clips are not in stock at one dealer!?
    1 person likes this.
  4. kaps

    kaps Superiore

    Messages:
    673
    Arakkonam
    Amit I have no doubts about Fiat's quality. What I was trying to say was that rather than playing catch-up, Fiat should think like a market leader and go for cut throat pricing. Looking at Maruti's track record, they have almost always managed to position a new small car whenever any other manufacturer was thinking of announcing a new launch. If market had not pulled it, IMHO, Maruti would've continued with many souped up versions of 800 itself.

    About service, recently, I had a road trip to some small towns. Where ever I visited, people were mighty impressed with my Linea. However, Fiat was not even on their list of cars as Maruti and Hyundai were the only operators present. Level of satisfaction from Fiat A.S.S has surely improved and continues to improve; it is the penetration that they must focus on before launching a potential market leader.

    I can't answer much about why people do not blast Skoda, but IMHO, it has to do with massive booking cancellations during the Uno period that are still hurting Fiat. I think "Fiat Diesel Drives India" campaign was an attempt to erase this memory. 2012, is still some time away and Fiat seems to have the inclination to go full ahead.
  5. royj

    royj Esperto

    Messages:
    1,306
    Trivandrum
    Yesterday I took my colleague to Maruti Service where he had given his Swift for 25K service. I was returning from Office and so I dropped him in front of the service station and went on. Today morning when he came to office the first thing he said was this.
    The famed Maruti ASS :lol:
    But the sad fact is people accept such behavior from Maruti, but if it is for Fiat, then all hell breaks loose. :devil
  6. J Ravi

    J Ravi Esperto

    Messages:
    2,293
    Bangalore
    The satisfaction level of Fiat ASS ranks at par with that of Maruti Suzuki and Hyundai as per the polls conducted in Team-BHP. IMO, both Fiat India and Tata Motors need each other for some more time until Fiat India establishes a decent volume that justifies independent sales and service set-up sans Tata Motos.
  7. kaps

    kaps Superiore

    Messages:
    673
    Arakkonam
    True. It is human nature at work I guess. Whatever we possess, we always consider it to be the best amongst everything. There is no getting away from this fact. However, you have to give due wherever it lies. Maruti, IMO is just an average manufacturer that gives just average vehicles with a shrewdly devised strategy to provide cheap cars and then squeeze every penny through a humongous chain of service centers. Ultimately, all manufacturers have to realize profits through inventory mobilization on a large scale and Maruti, due to its long presence and Govt patronage ( for a long time) has managed to reach that position.
  8. amit

    amit Superiore

    Messages:
    767
    Navi Mumbai
    It's competition that has given a kick to Maruti's backside and made them improve. This is the same company that went in for MPFI technology when the Supreme Court banned it from selling it's cars in the NCR. Back then, Daewoo and Hyundai were selling MPFI Matiz's and Santro's but Maruti kept saying their cars wouldnt run on MPFI tech due to poor quality fuel in India! I am not holding that against Maruti. Every company will relax when there is no compeition and thats' why competition is a good thing. My point was that the Alto will still be here in 2012. Sure it will be the all new Alto with new bumper , grille and headlamps with some stickers on the side but it will be here and so will the A-Star and the all new A-Star which will be the newest Alto abroad. That was my point. Why look at the Alto segment? Both Ford and Hyundai are still selling Ikon and Accents here and it's 2010!!

    Maruti had a headstart of about 10 years before our economy was opened up. More then Maruti, it's Hyundai I respect. They came with competition all round them and yet gave us good cars with extremely good service levels. Fiat was also among the first to be here but they blundered by joining hands with the Doshi's and that did them in. Somehow, Asians have cracked the Indian market and buyer's mindset better then Europeans. Fiat , Peugeot & opel are all examples of how europeans messed up their headstart in India. What's done is done. As for Fiat, they couldn't expand because sales was not there. Which businessman would put a few croroes to set up a Fiat dealership when the company is selling about 2,000 unit' / month? Even now a Fiat dealership is something nobody would be interested in. I have a Fiat car and even I wouldn't put up a Fiat dealership! It's a Chicken and egg story here. Dealerships wouldn't come till volumes and volumes wouldn't come without dealerships! That's why Fiat is helpless and have to depend on Tata till volumes build up.
  9. Andy

    Andy Esperto

    Messages:
    1,109
    Chembur Mumbai
    Mumbai
    Grande Punto 1.3
    Its right.. When u are treated badly by a Maruti service guy its fine but when it comes to Fiat ppl abuse..

    Its right Fiat service is at par with hyundai and Maruti and am happy to see more Fiatians on the Roads these days...

    people should open their eyes and then decide b4 purchasing a car...
  10. amit

    amit Superiore

    Messages:
    767
    Navi Mumbai
    About service, I have said this in the past and I say it again. Everything is smooth till it's only routine services that are required. What separates the men from the boy's is when a car needs specialised repair. And in that event, most dealers first response is, "it's like this in all cars!"

    I had major issues with the EPS of my SX4 and two different Maruti dealers and a engineer from Maruti all of them said " That's how EPS systems are!"

    But I have to hand one thing to Maruti dealers. They are simply the best when it comes to solving rattling problems. I am not joking guys! Every small rattle in my SX4 is fixed permanantly right the first time!

Share This Page