All cars have problems, its how much you pay for it upfront and for maintenance. Alto has problems bt how much did u get it for? what was the cost for repairing or availability of a mechanic to fix it? These are important too. Punto is a premium hatchback and Linea is not cheap either. After the money one spent, if he has run from pillar to post to get the job done, then one will feel pissed. FIAT should make the customer feel that " okay we are charging you more for the car, but you are valued customer and your satisfaction is 1st priority" . The sales numbers will increase automatically on the good will.