I understand this. That's the reason why I am saying that not all Tata dealers are bad. Personally, I have had good servicing experience with TAFE, Chennai because of the rapport I have created with the people over there. They indeed do very good job than the Hyundai Service Center (HMP) for which I had 4 years of exp. with them . Recently, I had to visit the service center in Salem "True Sai Works" for a minor door opening problem in my Linea. To my surprise, I was received well, was taken to the lounge and the SA asked me to wait there. The work was completed in 30 minutes flat and again the SA came down and explained what was done on the car. He also noticed that my car is nearing for the second service. He immediately gave his card and asked me to call him for any issues. And one more point to add, this is the cleanest TASS I have ever seen.