1. Introducing the smashing new Team FIAT T-Shirt !! To order yours click here : Team FIAT T-Shirt

Fiat Grande Punto MJD Emotion Pk

Discussion in 'Punto 1.3 MJD' started by amit, May 23, 2010.

  1. sungoa2010

    sungoa2010

    Messages:
    2,878
    Goa
    Lack of technical skills at TASS is also a problem, especially that repeats frequently. They are failing to address root cause. Problems will appear again. The fiat cars are having niggles only . They don't have any major problems in general as we feel. Let us not club the problems related to TASS service with Fiat cars. Let us talk them separately. I am sure that many of the brake pad problems are related to the way this people tight the bolts. If you see the fiat service manual every nuts has given specific torque and the service guys are suppose to use a torque range for that. But in reality non of these people use it resulting in appearance of another problem.

    In TASS there is no separate service people for Fiat. They also do TATA service. Unlike Japanese work culture the work culture in TATA lacks precision. That is part of our misery.
    Last edited: Jul 31, 2012
    1 person likes this.
  2. Ravi

    Ravi Staff Member Janitor

    Messages:
    6,001
    Bangalore
    Grande Punto 1.3
    Thinking other cars doesn't have issues, is not correct, in my view.
    Swift had recently some big recall (I don't remember exact reason), but still everybody thinks swift doesn't have issues. I think ask any swift diesel owner, all cars rattles after couple of years.
    See one of the other best selling i20, we all know it has 2 major issues (AC and rattling steering) and we also know Hyundai has not fixing these for customers.

    Problems are universal, but Fiat's new cars have more. But apart from couple of issues, all are very minor.
    In general, Japanese cars are less faulty, and European cars have more issues.
    But then there are other factors to buy cars.


    Atleast mine is one of them. I have booked my service for next week, I have not visited service center last year, not even for top-up (except for fixing Hand rest).
    The thing is when we don't have any issues, we never come and post that car is running without any issue. But even a small (even perceievd) issues appear, thread goes for multiple pages.


    Mine also same cae, and I do beleive many more are there like us, but as I said normally without any issue, people doesn't report.
    2 people like this.
  3. Ganges

    Ganges Esperto

    Messages:
    3,125
    Driver Seat _/
    :
    Grande Punto 1.3
    Is training given ? :D

    one more thing i want to add to my last service visit,when i been for the rear suspension problem i also ended with another problem of yellow colored warning light lit -up it was due to the faulty rear fog map :) , thanks to the MID display reading "Check rear fog lamp" which myselves made them aware to read the message, i was not interested to ask again why this happened i was already achieved my boiling point of anger and when i went receive the car i found myselves the car was parked in the broken small pieces of mirror.i visited to the workshop manager and explained him the quality of work you are doing and asked him either your service guys are skilled for FIAT cars or only TATA.

    Once again sorry amit :D for using your thread.

    Finally its a great car to drive.
  4. amit

    amit Superiore

    Messages:
    767
    Navi Mumbai
    I have an appointment for Aug 2 to get the issues checked out. The car, however, plays pranks on me. The 'check engine' problem has disappeared and the gear's are slotting much better although at times it still tends to get stuck and needs a shove to shift. Problem is with such rare occurrence of the problem the service center will say there is no problem. The car will be taken by my colleague lets see how this goes.
  5. VahanPujari

    VahanPujari Staff Member Janitor

    Messages:
    2,303
    Mumbai
    Right there. No. of cars having repeated and similar issues as a %age of No. of cars sold is quite high. That could be a niggle or even a faulty part needing replacement.

    Check the below today's post posted in another thread...
    There are quite a few customers faced this issue. Similarly, quite a few customers faced umpteen no. of issues / part replacement I listed in earlier post in previous page.

    ---------- Post added at 08:44 PM ---------- Previous post was at 08:14 PM ----------

    Ravi,

    The issues could be minor and there are also typical part replacement which are common, these could not be termed minor. However, whether minor or part replacement, if it results into frequent service station visit, then it's an issue for a customer.

    I made a statement earlier - "I would prefer to have a grin on my face driving Linea for 350 days in a year rather than worried about 15 days of hardships when the car is given to service station". Frequent service station visits and the irritation / hardships it causes have started diluting the pleasure I derive driving my Linea. If it's happening to people like me who are conscious of the driving dynamics which Fiat cars offer, what about the majority customers who do not give such a huge weightage to driving dynamics? No wonder they'll never take a plunge for Linea/ Punto and that's what is happening.

    i20 & Swift might have those typical problems. But there are a couple of things which make a difference. Maruti & Hyundai have so many variants. While I'm never one to be too much impressed about their cars, let us acknowledge that the market has excellent perception about both. And not wrongfully also. Most of their other cars/ variants do not have issues which you mentioned for Swift or i20. Excellent market perception helps them wipe of the issues you mentioned even though they are not addressing it properly. Fiat does not have that luxury.


    You are damn lucky as you do not have to visit service station often. There are hardly such cases.
    1 person likes this.
  6. amit

    amit Superiore

    Messages:
    767
    Navi Mumbai
    The car has returned from the service center and I have driven it for past 2 days.

    - Alloy wheel was avaliable but as per my colleague who took the car to the ASC, all the wheels with the dealer had scratches! So the car is still running on 3 alloys.
    - Seat base has been set. Seems some clip needed to be replaced.
    - Check engine light on has been solved as per the dealer. Verdict on that is still not out. Past 2 days there has been no check engine light coming lets see how it pans out in the next few weeks.
    - Gear lever needed some adjustment it seems. Anyway, it slotting well through all the gears.

    Total cost was about Rs. 1005.

    The left headlight low beam is not working. Could the check engine issue be related to this as whenever I used to switch the parking lights on the engine rpm would increase and the check engine light would come on.
  7. amit

    amit Superiore

    Messages:
    767
    Navi Mumbai
    Since past two days, there is a grinding noise coming when I slot the car into reverse. This happens when I put the car in neutral , start the engine, ide it for 30 secs to a minute and then shift into reverse. Today morning it happened 3 times after which I drove the car for about 25 kms then had to reverse into a parking. At that moment there was no noise. What could it be?
  8. Ravi

    Ravi Staff Member Janitor

    Messages:
    6,001
    Bangalore
    Grande Punto 1.3
    amit, I am not sure how much it true, some people say when you start car from stationary, first try to move forward, even for inch, and then reverse.
    May be you can try for 1-2 times, if it helps.
  9. amit

    amit Superiore

    Messages:
    767
    Navi Mumbai
    I heard that theory too but then it should be applicable to all car's or at least all Fiat's. My Palio never had this issue and even in the Punto it's started after about 51,000 kms.

    Also, forgot to mention, the horn is acting weird. Yesterday for some time I could honk only if i pressed the horn pad on the left side, then it stopped working completely for some time and today morning everything was normal!
  10. VP,
    I have found a local solution all these niggles, I go to mechanic and he does a proper job for me when ever been approached.
    I am happy with the state of my car ,it has been doing it's duty with out any niggles.I used to go TASS but none of the problems used to get resolved.

    I understand they need to have expertise to solve them but the fact is they don't have people with proper expertise or attitude to serve the customers.
    -Sat

Share This Page