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Fiat Grande Punto MJD Emotion Pk

Discussion in 'Punto 1.3 MJD' started by amit, May 23, 2010.

  1. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,243
    Chennai
    Linea 1.3
    This is something I don't understand amit. Why do you suspect the reliability of your Punto? I have done 29000 kms in my Linea MJD in little more than 10 months and 80% of miles is done only on highways. Also, we have another case study of J.Ravi sir. He has taken his Linea to the nuke and corner of this country. So, can I assume that the Punto has not yet able to give you confidence even after 51000 kms?
    2 people like this.
  2. amit

    amit Superiore

    Messages:
    767
    Navi Mumbai
    I am not saying that I have never got the confidence to take the Punto on the highway, the car has done a lot of highway kms, just last week it made a run to Panchgani at 4pm & got back at 1 am.

    The point I am making is that thanks to the recent small niggles there does come a doubt in my mind when taking the Punto on the highway. With the City, there is no worry at all. It's as simple as grabbing the keys , starting the car and driving it knowing that everything will work flawlessly.

    How do you expect me to take the car on the highway when the check engine light comes on with a loud beep when I switch on the parking lights?

    How do you expect me to take the car on the highway with the gear feeling spongy & sticky requiring me to give it a firm push to slot into the required gears?

    How do you expect me to take the car on the highway when after 50K kms the alloy wheel cracks from inside?! In today's age a car should barely show signs of age after 50,000kms. The Punto ends up with a cracked alloy even after being pampered while driving it.
    Last edited: Jul 29, 2012
  3. VahanPujari

    VahanPujari Staff Member Janitor

    Messages:
    2,303
    Mumbai
    There lies the Answer !!!

    I've been saying about far too many niggles, far too many parts replacement and far too many service station visits - these are the bane to Fiat sales.

    One of the biggest item in Reliability is no. of parts needed to change and no. of times car is required to be taken for repairs. On both counts I found my Linea to be far too low in the rank even against my earlier car which was a C segment entry-level sedan with modest sales.

    How does Brake Pads, Brake Discs, Strut Mounts, Link Rods, anti-roll bars need to be changed so soon sometimes within warranty?

    How does clutch assembly needs to be changed in quite a few cars?

    How does Alloys get bent / cracked in quite a few cars?

    How does coolant get leaked in quite a few cars?

    How does Wiper reservoir get cracked?

    How does rear suspension leaks and needs to be changed at 55-60,000 kms ?

    How does headlight turn greyish?

    How does AC relay shorts a couple of times in the same car which is without any modification, without any additional accessories, in the car which is in it's OEM state?

    How does most of the cars have issues with door lock opening?

    Why did the car need to be taken to service station every alternate month (almost 4-6 times in a year) ?
  4. sungoa2010

    sungoa2010

    Messages:
    2,878
    Goa
    There are many cars that runs without an issue, but it is a fact that there are few cars that are having small issues and few are having issues one by one. As far as engine is concerned, Fiat is a bullet proof car. It can churn lakhs of miles without even showing a trace of its age. But the only problem with Fiat is from the data that we have here is that their quality checks should undergo a dramatic change. There is no option. My car, I think is also belongs to the former category, since I haven't faced any issue with car. I can confidently suggest this car to any one. But I am little bit disturbed about hearing some unpleasant stories about other members. Just like in science the average speak the truth. We come to know about the micro world is from average behavior. We cannot neglect. What Ram's, Ravi sir's or similar cars with no problems, shows how superior and reliable a fiat car is if it comes without problems from factory.. The ones with continuous niggles shows that how bad is their quality checks. For customer it turns out be a luck factor. They should tackle it at any coast. Remember to prove that some thing is correct we need to prove for all b but to prove for something is not correct we need to show only one example where it is not correct. Same is with Fiat. Most of their cars are running without any problems, but there are few which shows constant problems. That few should be reduced to the neighborhood of Nil. Where Honda shines is in this area.This fact we need to accept.
  5. amit

    amit Superiore

    Messages:
    767
    Navi Mumbai
    All this gets worse when you look at sales. Fiat sells barely 750 Punto's every month and still can't churn out flawless cars, even if 100 car's need a CSC replacement that's 13% of problematic cars while Honda does about 3,000 City's every month and none report even a minor issue or worse Maruti churns out 20,000 Swift's with not a single car having any problem. You are right about the luck factor but why should we accept it? Why should a prospective customer think 'I hope I am lucky enough to get a quality car'. With a Honda or Toyota, we don't even think or hope of getting a flawless car, it's expected. We want that feeling to come in for people buying a Fiat. In my case, it get's worse because I had a Palio that could stand proudly with any Honda or Toyota car in terms of reliability and that is the reason I am a repeat Fiat customer. Yes, the engine is flawless but a car isn't just made of an engine.

    Very true & this also negates the bragging right's Fiat has about 15,000 kms / once a year service interval.
    Last edited: Jul 30, 2012
  6. VahanPujari

    VahanPujari Staff Member Janitor

    Messages:
    2,303
    Mumbai
    Raviji's Linea developed a bent alloy and We know how careful he drives. He also had to replace shock absorbers and I don't think his Linea has even crossed 50k kms. Check the forum and see how many cars needed parts change or rather how many cars are there where not even a single part is replaced and visited service station once a year except scheduled service.My Linea is one of the best pieces. There are no rattles, no sqeaks even after 60k kms. Hell, we delight for not having rattles, sqeaks!! that says all about it and our expectations.

    ---------- Post added at 11:41 PM ---------- Previous post was at 11:23 PM ----------

    a year back Fiat has recalled a batch of Linea's to replace rear axle. A service station in mumbai has not yet contacted its customers to get it done. How many customers are there - 1000? 2000? No. Only 8 customers. Still not yet called. Those cars, in all probabilities, are still running with a part which needs to be replaced.
  7. sungoa2010

    sungoa2010

    Messages:
    2,878
    Goa
    I again stick to the point that there are only few cars that are having niggles. Many cars are moving like any other cars. But the those fews are slightly higher than the few of other brands. That is a fact and it is related to their quality control and also part of the JV. They shouldn't allow a single car with a niggle to roll out of the factory. I think they them self think that if it show problem we will take care. They are far far better than others in terms of accepting their falt. If a honda or Hyundai get a major problem it is almost impossible to get the things done the way it is getting done at the Fiat. There may be some variation across the country because of dealers' reputation. Fiat Should change this attitude.

    I have few friends who is using Linea and Punto. they are not facing any issue with their cars. Another fellow faced a AC compressor problem within one month of ownership and Fiat has rectified it, though it took one week because of some issue with parts dekivery. For the past 2 years the car is running without any issues. So if we look around there are many people who are using the cars just like any other car. But those few cars which I mentioned earlier are enough to screw up the reputation of the company. If we think of reliability then non of the brands skoda,VW,Ford fit in to that class. Only maruti(for service network) honda and toyota for(better precision(exclude etios)). As amit mentioned we can shut the door and drive peacefully. But if we are worried about safety, solid build quality and drive one has to look else where.

    So the Mantra for Fiat to chant now is "I will change the niggles from few to Nil" Then I don't see any competitor for Fiat.
  8. kirenh

    kirenh Regolare

    Messages:
    421
    Mumbai/Pune
    Pune
    Grande Punto 1.3 90 HP
    If you see the %age of cars having problems v/s no. of cars sold then you might find that lot of cars have some or the other kind of issues.

    JFI, I have Punto 90HP for the past 17 months. I was not been able to drive for nearly 3 months after I got my car due to health reasons. After that Since I started driving the car has gone to the SC 15 times in 14 months and has been with them for nearly 2 months atleast all put together. Most of the issues I am facing is repeated. Do we call this as niggles?. At present for the past 20 days the car is with the SC. Why cant fiat give us a car without any issues or incase it comes solve them immediately?. The guys involved from Fiat as well as the SC are all working on trial & error method in solving the issues. They just cannot solve an issue confidently. I am surprised that they donot have a service manual even. I love this car & have already driven 42k + kms till now, but its not acceptable from FIAT.

    Kiran
    Last edited by a moderator: Jul 31, 2012
  9. Ganges

    Ganges Esperto

    Messages:
    3,121
    Driver Seat _/
    :
    Grande Punto 1.3
    Kiran,
    The problem is with the service centres all over,i feel the Service centre guys are not well skilled to handle these modern generation cars.All are trial and error method this leads to mmore visits to SC.
    if the techinician is well trained on the fiat engines the problem might have fixed at that instance only.
    I'm still struggling with my rear suspension sound, when i apply the brakes i get weird strange sound from the suspension.
    the service guy took the car and given a underbody wash the sound went-off and after an hour the sound started again ,i'm fed-up of this and asked if the same problem exists in other punto he came back replied me it comes we also tested the car it was there,however when i asked him about the linea for the same test we didnt found any sound and he came up by saying linea had run of 15k Kms and my car have done 30K Kms.and then i prompt him the punto is reading 11K Kms.:D
    The service guy was keep on giving bull shit reasons and says this is how the design of punto.

    i want to ask here once again,when you stop the car on inclination and slowlly release the brakes and observe if you can hear the weird sound(some thing like rusting) from the rear ? if yes is this from the brakes and not the suspension ?Also like to add ,for me this sound comes when person sits and get out of the car(please note the car is not on handbrakes).
  10. kirenh

    kirenh Regolare

    Messages:
    421
    Mumbai/Pune
    Pune
    Grande Punto 1.3 90 HP
    Ganges - Who had trained these service centre guys? Fiat I suppose....

    Further when these SC guys are unable to solve a problem they speak to Fiat & then the trial & error method starts..... :).

    Sorry amit your thread is getting hijacked....

    We all love this car so much that we tend to overlook issues.

    Kiran

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