FIAT dealers are not ready to sell spare parts to customers if they do not fit the parts in their service centres. This is not what is expected. There are many service stations which are not worth getting your car serviced like the Galaxy Motors. Also the spare part policy which the dealers in India claim is not part of the Global Policy that FIAT has in markets other than India. Other car dealers also have the same kind of policy as all of them fear that they are loosing out on the labour charges by selling parts over the counter. As per consumer rights in India we have right of choice (http://consumergoods.indiabizclub.com/info/consumer_rights) but it seems all dealers and manufactures believe otherwise. As a customer - I should not be bound by the dealer or any manufacturer to their A.S.S after all we might be able to do it as a DIY like oil change or probably changing the air filters or pollen filters or anything else. I had read somewhere in the news papers about Honda and some other car manufacturer being taken to court over their spare part policy. My only appeal to FIAT or any other car manufacturer - do not keep closed spare parts policies as you are only pushing customer to use probably duplicate part and spoil their cars which I believe as FIATIAN I would not want that to happen.