Well, people have bad image of Fiat, and it was my chance of learning why is it so the hard way. I spoke to the sales rep yesterday and told him that I would be coming for PDI today, i.e. Sunday morning by around 11.30 AM. I was at Vecto motors at Sharp 11.30 AM. But surprise, sales rep was nowhere to be seen. I caught hold of another sales guy, who told me that Mr X is not coming today because of Sunday. Then I called up Mr X, thankfully he is very prompt in attending to the call. He told that he is not in showroom because of Sunday and asked me to check Mr Y and Mr Z. Mr Y wasn't there too, but Mr Z was available and I approached him with PDI request. He informed me that I can't do PDI today because the keys are not available. But then you can see the car from outside. I thought I have come so far, so it wouldn't hurt to inspect the car from outside. It was in a nearby yard, the same yard that I told about. Well, to those of you who might be curious, the yard is actually a parking place for cars that come to workshop for repairs. There were 2-3 new cars there, 2 TJETS and 1 MJD. Rest 15-20 accident/repair cases. I started inspection of the car. The sides were dirty as if splashes from rain/muddy water. Front tyres had no "hairs", although rear tyres had them. Nothing much was wrong externally, then I thought of taking a peep inside through the windows. Interiors were heavily soiled. There were shoe prints on bottom of doorway of all the doors. The foot wells were full of dirt. In the rear, AC vent was having shoe marks too. But the biggest shock of them all - polythene from front two seats was retraced and leather seats were very very dirty. I smelt the fish - you can't get an absolutely new car in this condition. In all probability, the car was used as display vehicle in the showroom. There was another Tuscan Wine TJET active which was used as display vehicle during couple of visits to Vecto was standing next to it. I called up SA and told him that I have seen the car and I am not interested to buy it. I want a fresh piece and not something which is already abused. He was insisting on cleaning up the car before delivery, but I was already feeling sour and I told him I want a new one only. I submitted the cheque last week same day - one full week and now back to level zero. I'll be going to Vecto motors tomorrow to take it up further. In any case, I am not feeling like being treated as a million buck customer should be treated. ZERO customer satisfaction.