Having trouble with our Fiat Linea's 2 year extended warranty. It doesn't exist in their 'system', and neither have we been handed our extended warranty booklet. As of now the only proof we have of the 2 year warranty is the car's invoice stating we've paid for the extended warranty. When the issue resurfaced day before (A/C conked out again :A ), the CRM at the centre gave us the 'inside story'. Said Fiat has migrated their system to a new one, and in the process, details for nearly half the cars have been wiped out. The new system only allows extended warranty dates to reflect from the day its created and not before. So cars like mine which are already in their extended warranty period cannot be issued one, and hence such cars are handled on a case to case basis. All this is fine if it was transparent, except for the fact that each time the car develops an issue (and this is very often) the A.S.S. stops in the middle of work saying 'oops, there's no extended warranty on your car'. Now since he says 'half the cars' are affected, is there anyone else facing this issue or is this story all made up? In any case, is Mangesh still the go-to guy at Fiat to help with something like this? Thanks in advance P.s.: Is this the right section for this?