Hello all I hope now everybody is aware that FIAT and TATA tie up is no more..Fiat has gone separately on its way... Most of us were happy hearing this news,,, But the other side of the story i am not sure how many of you are aware that FIAT has broken up the tie without establishing its infrastructure.... For example... In Hyderabad you have only one service center Tejaswi aka Butta Automotives at jubliee hills. It is a small workshop where they can hardly handle 6 cars a day... I tried to get an appointment for my linea which had coolant leak and steering oil leak ( vehicle was idle for 25 days)... when i called them on 07-May-2013... they gave me an slot on 25-May-2013 or 03-June-2013.. I was shocked... After banging all the doors ( manager, fiat customer care etc)... I was asked to bring my vehicle on 10-May-2013 but stilll without any appointment... the manager apprised me that if there is a minor problem he shall try to rectify it or i have to book a slot and come... I took my vehicle... The service person checked my vehicle and said that the leaks are from the joints.. so they have to change the hose clamps... which would take 3-4 hours and hence asked me to book a slot and come... Now i go to the slot booking person... she apprised me as there is currently only one service center in whole Andra pradesh o).. they are full and already they are handling more cars than they can handle... I could appreciate the service centre situation... but what about me.. with a oil leak.. how can i continue to drive my vehicle... after explaining... she squeezed me in on 15-05-2013... (P.S. FYI FIAT india website does not show any service centers in Hyderabad ) My question is .. SHOULD WE ALL SUFFER FOR FIAT MONETARY GAINS ( in whatever it may be.. through sales or service).. imagine a person staying away from Hyderabad say Warangal or Vijayawada... should he travel 150+150 = 300 kms just to give his/her vehicle for service....I my opinion its ridiculous I case of Energy situation.. what one can do... should he/she wait for such a long time to get their vehicle repaired Your RSA is valid only for 100 up + 100 dowm = 200Km.. beyond which you have to pay... now imagine a vehicle breakdown in Warangal.. now if it has to be towed to Hyderabad service centre.. the two vehicle comes only from Hyderabad ( FIAT POLICY only where service centers are there, they have a tie up with tow vehicles)... he/she just because of a minor repair or whatever they have to shell out 100*30 = 3000Rs just tow their vehicle.. FIAT Customer grievance cell has gone from bad to worst... whatever you complain... no response.. FIAT Knew well before that they are going to break the tie-up.. why were alternate service centers to cater the need was not identified or established... They could have even liaised with private garages...if they could not establish on their own... The bottom line is... In the current situation / Scenario... WE ARE SCREWED BY FIAT in terms of SERVICE.... You will realize this when you call the service center for service next time... As a community who are adherent fans of FIAT.. can we do something about this... ?!!!.. OR should we stay at their mercy.....!!!