It was done at Nuvem. I think why I have said that they are not capable because I have not yet seen their Fatorda workshop. I really want to see that one now especially after seeing Ford's new workshop at Verna where I get my Fusion serviced. But if one goes by the washing and cleaning performance, he/she can deduce that it wasn't upto the mark. I don't know whether I did right or wrong but I mentioned 2-3 times about the washing not done properly to the cleaners directly and didn't raise any issue as I simply have no energy to argue again and again. I requested to clean the seats, etc but the standard reply is they are clean though I can still show the dirt and sand particles even now. I think I have to take it to some dedicated service station or still better do it myself like few of my friends do. I filled the feedback form and came back quietly. PS : Any update on Goa meet.