Hello TFIians I had booked a Punto Diesel emotion with a dealer. After receiving the VIN, I came to know it was a yera old manufactured. I did not go ahead with booking. I had booked by paying 50k rupees. Now the SA is saying the deduction charges are 5k rupees when the pricelist of the delaer says 2500 Rupees as the booking cancellation charge. I have only submitted a letter with reason for cancellation. Submitted the receipts and got a copy of the letter stamped as acknowledgement. Now I really want to know what makes the dealer think he can deduct extra 2500 rupees. upon asking he says he has to cancel invoice to Fiat and all. I am sure he is deducting the handling charges but when they sell the car to another customer they are sure to charge him with same handling charges. So ideally I should be charged only 2.5k rupees. What do you guys think ? How should I handle this further?