Dear sir, This is regarding if Fiat authorized service center does cheat its privileged customers ? 1. I took my car for fiat service center for main problem of why my car battery gets drained if the car is not used for one week. So I took the car for the battery check up. My car battery used to be dead within 4 days, with the help from our TEAM FIAT members, I got knowledge and it helped me what mistakes I made by keeping lights and music player on, without turning it off . I had given my car battery to local mechanic to charge it up two months back, for which he took the car battery with him and returned me next day . The service center advisor says “ the car battery is damaged/broken and it leaks liquid and it needs to be replaced with new battery by paying Rs5000.” My question is: (i) I didn’t have a collision, how can the battery get broken? And my parking lot doesn’t have any liquid drains inside my parking lot. (ii) Did the local mechanic took my new fiat battery to his workshop and fitted my car with his faulty battery ? 2. For my 6 month free service I had given my car for service and told the service advisor to check some strange noise coming from the engine compartment. Like the engine belt is making when it is working. The engine makes strange noise when the engine has been started and after few mins when the car is in motion, the noise disappears. For which the service advisor said it might be the silencer that might had been damaged. I told him to do the needful. But this work was not been performed then in October 2014. First 6month service. So now, when I took the car for service center for battery check up, I told the service advisor to look into the strange engine noise from the engine belt. He told me that the catalytic converter in the engine bay has been damaged from bottom. Maybe because of some stone. I don’t even know what is catalytic converter in the engine. The service advisor says to change the part and the part costs Rs50,000. And I should make an insurance claim and pay Rs5000 as I don’t have zero dep insurance. The strange engine noise is something like this : My question is: (i) I never rash drive/ nor mad to drive on stones or broken patches or over the drain holes. So damage from stone can be ruled out. (ii) Can speed barkers or slopes can damage the catalytic converter ? Should I do the work in both the above departments like paying for the both the cases or what is your opinion ???