Yes, I belong to the 90%. Me a technical publications engineer with Juniper networks. Was with Cisco until recently. I can see several eyebrows! What's this guy talking about? Well, designations change according to company policy (technical author, technical writer, technical communicator, software documentation specialist, technical publications engineer and so on). I develop software product manuals, end user guides, online help etc. Whatever content you see when you press F1 on the key board is written by technical writers.