@tellmepleaze: I am surprised to see a fiat owner satisfied with the service from rf motors. Because till now i have not met any fiat owner who is happy about rfs service and this extends to my relatives, neighbours, friends etc.. Infact one of my neighbours punto was in top condition before the first service but just after the first service(for which he had to pay 10000rs without any bill, concorde charges around 5000 for the same service) started showing problems in each and every department.. I too had lots of bad experience with them.. As far as i know rf is the reason why fiat still has the poor service image in kerala.. Whenever i see a punto or linea in a local workshop in 95% of cases i see a rf motors sticker on them.. Infact i feel sad whenever i see a punto or linea with a rf sticker on them coz i know what all hardships they are going through in maintaining the car.. Concorde in comparison has been definitely better.. But if things have started improving at rf lately then its good signs for fiat..