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All Hail Crusoe! Story of my T-jet+ (38K Kms done)

Discussion in 'Linea 1.4 T-Jet' started by Biraj, Aug 3, 2013.

  1. speedJet

    speedJet Superiore

    Messages:
    856
    Gurgaon
    The Bronzo Scuro on the TJet looks smashing - nice to see another Bronzo Scuro TJet+ on the forum

    You and nkapoor777 must have had a great time at BIC, sad that I missed out on the same
  2. Biraj

    Biraj Novizio

    Messages:
    46
    Ghaziabad
    Linea T-Jet
    Thanks Nadeem, I will be honest, Bronzo Scuro wasn't my first choice. I was initially inclined towards Sunbeam Beige. It was the SA (Rehman) who convinced me to take a look at Bronzo Scuro before finalising the decision. I am glad I did. :)

    Thanks Abhinit, with the future of F1 in India being uncertain, the chances are that track days will be held more frequently and at lesser cost. So, we all might get a chance to drive there. The only question is whether they will be able to maintain the facilities as well as they have done till now. It's a fantastic track to drive on.

    It's been a long time since the drive so, can't compile much details but here's a summary of my experience there:

    Thanks puchoo, glad to see you here as well. :)

    Thanks speedJet. Glad to see another Bronzo Scuro T-jet+. Do you know more people in NCR that own BS T-jet+? I now know you and Khoj. How about a BS T-jet+ photo-shoot + meet one day? :D

    Nitin (nkapoor777) will be the right guy to post about the BIC experience. He was flying. He even lapped me. :)
    1 person likes this.
  3. Nadeem Ahmed VR 46

    Nadeem Ahmed VR 46 Esperto

    Messages:
    1,123
    Gadag
    My Pleasure Biraj,Ya most of the owners who bought Fiat end up buying colours which they they hadnt thought of.Bronzo Scuro looks Beautiful than Sun Beam Beige colour on Linea.
  4. puchoo

    puchoo Regolare

    Messages:
    271
    Delhi / Shimla
    There is one which i see frequently in Greater Kailash 1 , its parked on the road near W block , right opposite the park - is that someone here? :)
  5. Biraj

    Biraj Novizio

    Messages:
    46
    Ghaziabad
    Linea T-Jet
    IIRC, even Nitin (Nkapoor777) stays in GK. We all can arrange a mini T-jet+ meet. :)
  6. ghodlur

    ghodlur Esperto

    Messages:
    2,319
    Thane
    Biraj,

    Heartiest congratulations on the T-jet. Must say superb review and the pics justified the buy. Would like to more about Crusoe's adventure at the BIC.

    Happy mile crunching and drive safely.
    1 person likes this.
  7. Biraj

    Biraj Novizio

    Messages:
    46
    Ghaziabad
    Linea T-Jet
    Update on work-done at 20K KMs

    Let me first take you all to July 20, 2013:

    It was my dad's B'day so we all had gone for a family dinner. When the valet parking guy brought the car, I noticed that the faulty bulb/connection light was on and the MID started flashing <check left="" side="" light="">. I checked all the lights but I couldn't notice any fused bulb. There were also some other (seemingly minor) niggles in the car too, so I decided to take it to Oberoi Cars on the following day. </check>

    I took my car to Oberoi cars (Noida) on Sunday at around 10:30 AM. There wasn't much rush and the place appeared relatively (by standards of Sundays) empty. The complaints were:

    • Front and rear RHS window glasses were making noise. Rear was OK but the front one used to go down with a loud thud noise.
    • The faulty bulb/connection light
    • Glove box rattle (I have accepted it and learned to live with it)
    • Rear suspension check as the tyres had uneven wear.
    • Heaviness in clutch especially after it gets warm (driving in traffic)
    • A strange sound from somewhere in the front.

    The best way to describe the strange sound is an experiment that many of us might have done during childhood.

    Source: Science Notebook - Sound

    That's the sound that I hear from front center/left (appears left from driver's seat). :A This was audible mainly during parking or at slow speeds. I was ready to live with that sound but all I required was an assurance that it was not a sign of something serious waiting to happen.

    The SA took a road test along with a QA person and after discussing their observation with Mr. Gopalan (GM service at Oberoi), they arrived at the decision that the pressure plate has some issues and the clutch assembly needs to be changed. Mr. Gopalan informed me that the clutch will be replaced under warranty.

    They diagnosed the reason for noise as "front jumping rod". I wasn't too convinced but waited for them to do their part. They offered to drop me but I decided to stay and observe.

    The work on the car started at 11 AM and it took them almost 3-4 hours to replace the clutch assembly. I saw a lot of brake/gear oil on the engine and they said it was due to bleeding of clutch. As per them it's an important process and the spray is due to it.

    Finally they brought the car out for road test at 5 PM. I first checked the windows, it still made the same noise. The window specialist said it's normal noise and that completely ticked me off. There's no way anyone could have called a loud thud noise from the glass when it goes down as "Normal". Fortunately, another T-jet was there for service. I asked him, if this is normal then the other T-jet should also make the same noise so, let's go and check it. They brought the keys and the other T-jet supported my claim and made no noise. Then, the window specialist says power window assembly is faulty and needs to be changed. What on earth was he waiting for to decipher it? That guy should be sent for retraining or replaced by someone with better knowledge of how windows operate in Fiats.

    After the change of power window we take the car out of the showroom. It starts making a weird noise as if two plates are rubbing against each other. This happened inside the showroom, we had not even exited their ramp. I don't know why the person who worked on my car couldn't hear it when he brought it till that point. The QA guy said the pressure plate is making the noise. I asked, isn't it a new set? I went to Mr. Gopalan again and he expressed his helplessness at the faulty clutch set being delivered to them. As per him, the new clutch set had manufacturing issues and they have to place order for another clutch set as they don't have another one in stock. I had to leave Crusoe at a service station for the first time.

    Next day in the morning, I called the SA and asked him about the status. He informed that they are checking if the new clutch set is faulty or was there some issue with the installation. If it is about installation, then they will install the new set properly else, they will put the old (the existing one on Crusoe) clutch back and replace it when the new part arrives (ETA 5-7 days). I categorically informed him that if you install the new clutch, don't put the old transmission rather put fresh oil and I will bear the costs. I purchased a June 2011 manufactured car in Feb 2012 so, didn't want to retain the 2 year old transmission oil especially after they drained it to their dirty container.

    I get a call in around 3 pm that the car is ready and they are sending it to my home. The new clutch set was faulty so they have put the existing one back and will replace it within one week. Then the SA informs that there is a charge of INR 1000 because of the gear oil change. I asked them to put the new gear oil if they keep the new set and they put the old clutch but replace the gear oil. I just wanted my car back so, told them to send the car along with invoice. The guy accepted his mistake and said that he will ensure that the transmission oil is taken out in a clean container when the new set gets installed.

    I took a drive the front noise was still there, the old clutch felt lighter (probably due to the new oil). Rest of the things were fine with Crusoe. I paid the money to Oberoi but I noticed that they had put the clutch replacement on invoice. I spoke with the service manager that how can they put the replacement on invoice when it has not been done in real. They said that they had to do it as the part ordered was meant for my car and they will require it to get the replacement for that. He assured me that they will change the clutch within 1 week and there won't be any issue with the replacement.

    It took 2 weeks for Oberoi motors to arrange the replacement clutch. The two weeks period had some miscommunication, escalation and assertion.

    On Sunday (August 11), I went to the service center and patiently waited for the SA to open the job-card. Explained all the issues to him again. He started the work immediately and assured that this time they will sort out all the issues.

    Minor ones:

    • Rattle from glove box - Fixed to the best of mechanic's and glovebox's limit.
    • Squeak from rear power-window - Fixed - required some oiling
    • Boot light was loose - Fixed

    Key ones:

    Clutch: Replaced under warranty. Now it's butter smooth.

    The irritating front noise(described earlier): This took the maximum effort and when it got diagnosed, we all (me, SA and the GM) had a hearty laugh. The best way I can describe it is the Hindi idiom (Khoda paahad nikla chuha).

    They checked every possible source of the noise from AC pipes, to strut mounts to some jumping rod, then the ball-joints, the steering coloumn and even the exhaust system. Everything was perfect. Finally the SA decided to listen in the noise while knocking on the bumper. A hit towards the bottom of the bumper (part near the tyre) produced the noise. He suddenly checked the left fog-lamp and VOILA! the noise appeared. :D The fog lamp is held onto the bumper by two nuts and one of them had broken (don't know how maybe some under-body hit during the Kalatop trip). It was now held by just one nut so, at slow speeds or vibration it used to oscillate on the single nut and that's what produced the noise.

    Replacement of the fog-lamp would have costed ~2500 so, the SA said he will join it by quickfix and it should hold. He said just in case it doesn't, then the lamp would have to be changed.

    To summarise the overall experience at Oberoi Motors I would say - Communication during the delay could have been much better however, I am very happy with the end-result. Cruose is back the condition it was in last year. Smooth clutch, no major noise and overtaking cars at will. Ishendar did a good job at diagnosing the noise and Mr. Gopalan tried to marshal his resources as best as possible.Clutch: Replaced under warranty. Now it's butter smooth.
    2 people like this.
  8. mohanrav

    mohanrav Novizio

    Messages:
    37
    Bangalore
    Awesome post.. :) Good that they finally fixed the issues.. Hope they keep up their work.. :)
    1 person likes this.
  9. Biraj

    Biraj Novizio

    Messages:
    46
    Ghaziabad
    Linea T-Jet
    30,000 KMs done :D

    Hi all, it's been a while since I updated information here. Let me share the latest upate.

    Crusoe has completed 30,000 KMs. Faced some issues with various FASS in NCR e.g. delay at Oberoi and fleecing at Kashyap. Anyway, all that is now (I would like to believe) over. There's a minor noise from the front that I always used to attribute to the fog-lamps but it now turns out that fog-lamp is not the culprit. Some other plastic part inside the bumpers/engine-bay is rattling at low-speed. No clue what it is. I don't think it's something serious, so not losing my sleep over it.

    Here's how much time it took to complete each interval of 10K KMs.


    • 10,000th KM was crossed on 13th August, 2012. Took 5.5 months from the date of ownership.
    • 20,000th KM was crossed on 22nd July, 2013. Took 20 days less than a year to complete the second 10K interval.
    • 30,000th KM has been crossed today (06th August, 2014. Took 12 days more than a year to complete the third 10K interval.

    The reduction in usage can be attributed to Neil (Punto MJD) as it has been used for the long trips.

    On a long drive, the turbo-kick combined with the sweet whistle, still manages to plaster a big grin. Crusoe overtakes cars from a segment above at will, and also gives ego-correction to the over-enthusiastic tin-boxes :D

    Average fuel-efficiency is now ~9.5 KMPL but that's because my usage is mainly short city runs. On the expressway, when driven not too aggressively, it manages 14-15 KMPL with ease.
    Here's a customary shot of the ODO
    IMG_20140806_163959_edit_edit.jpg

    One I clicked yesterday in office parking
    IMG_20140806_165223_edit.jpg

    And a blast from the past. Crusoe enjoying at BIC
    messaging_attachment.jpg
    varoon9999, 5u3zEr0, speedJet and 3 others like this.
  10. Ravi

    Ravi Staff Member Janitor

    Messages:
    6,001
    Bangalore
    Grande Punto 1.3
    Last picture looks perfect driving condition for T-Jet :).
    1 person likes this.

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