Torrid Motors - Mumbai Ranked #29 of 37 Service Centers

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  • Torrid Motors - Mumbai
    Plot no 11, Cama industrial estate, Near hub mall Off western express highway Goregoan (East), Maharashtra 400063 IN
    19.1547839 72.8562494

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Plot no 11, Cama industrial estate, Near hub mall Off western express highway Goregoan (East), Maharashtra 400063 India
  1. asimpleson

    asimpleson Esperto

    Messages:
    3,181
    Heptanesia
    Linea 1.3
    Why is it you say this? Please email your feedback to Fiat, also mentioning in detail exactly what was lacking so that they can as the SC to look into the car again if need be.

    RS Motors, review is also on the forum. Please get in touch with them and mention your issues if any with car or any service related queries you have. There are forum members here who service at RS Motors too.
    prabhjot and Saurabh Gharat like this.
  2. ghodlur

    ghodlur Esperto

    Messages:
    2,542
    Thane
    You mean the 5k kms checks correct?? If so, during that checks only visual inspection is done, nothing is changed. Hence you might have felt the same. Whats feedback would you want to give when you say nothings been done? Wait for the first year checks and then Fiat will start calling you for feedback.

    Just as I was writing this post, got a call from Fiat for feedback regarding the rear wiper which I had replaced at Balaji Fiat Thane on 28th of last month. Now what feedback would I have given. Asked them to call me back after a few days so that I can give the feedback of the repair done on my Punto which is currently at FASS.
    prabhjot and Saurabh Gharat like this.
  3. Saurabh Gharat

    Saurabh Gharat Novizio

    Messages:
    37
    Mumbai
    Mumbai
    Linea T-Jet
    Got a call from Fiat today regarding ratings. They were quite shocked when I said that the dealer did not contact me for service rating.
    prabhjot likes this.
  4. sudipz

    sudipz Amatore

    Messages:
    135
    Mumbai
    Mumbai
    Linea T-Jet
    Sunday 13/9, 9 am requested appointment, 930 appointment granted, sent car to Torrid Motors Mumbai at noon, 1230pm SA calls confirming issue and repairs, ETU 4pm, called and asked to collect car at 5pm, car delivered after test drive and necessary invoices. Awesome service experience. Thanks Anish and Torrid.
    me_at_fiat, prabhjot and pabhishek like this.
  5. chakiirfan

    chakiirfan Amatore

    Messages:
    98
    Mumbai
    Mumbai
    Grande Punto 1.3 90 HP
    Guys got to hear that torrid and balaji account has been closed by fiat, can anyone confirm the same...
  6. vinit

    vinit Amatore

    Messages:
    203
    Mumbai
    Linea 1.3
    If Fiat close Torrid then there will be no dealership of Fiat left in Mumbai. Can Fiat really afford not to have any presence in a city where there India HQ is located ?
  7. ghodlur

    ghodlur Esperto

    Messages:
    2,542
    Thane
    @chakiirfan @vinit

    Unfortunately the news is true with Fiat discontinuing with Balaji Fiat and Torrid Fiat. Although an official announcement is yet to be released but Fiat has stopped honouring warranty claims form both these dealers. All this uncertainty is happening at a time when Abarth is on the verge of launch.

    It seems Fiat is working to get new dealers for Mumbai/Thane/Navi Mumbai region. But looking at their legacy, fast action in this regards will be in question. Couple of my friends interested in Abarth will be travelling to Pune to TD and book the car. That's the apathy.
  8. Calvinv

    Calvinv Timido

    Messages:
    17
    Mumbai
    Fiat Enthusiast
    According to the Fiat website, Service centers are at Goregaon (Torrid), Kandivli (R.S.Motors) and Vasai. Dealers for Mumbai are only Torrid at Andheri. Could you clarify which of these are closing down?Thanks
  9. ghodlur

    ghodlur Esperto

    Messages:
    2,542
    Thane
    Torrid motors is on the verge of close down. Which leaves only RS motors as the authorized fiat workshop in Mumbai. I didn't know there existed a workshop in Vasai? Can you provide more information on the same please??
  10. Calvinv

    Calvinv Timido

    Messages:
    17
    Mumbai
    Fiat Enthusiast
    According to the Fiat website, Service centers are at Goregaon (Torrid), Kandivli (R.S.Motors) and Vasai. Dealers for Mumbai are only Torrid at Andheri. Could you clarify which of these are closing down?Thanks

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