Torrid Motors - Mumbai Ranked #29 of 37 Service Centers

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  • Torrid Motors - Mumbai
    Plot no 11, Cama industrial estate, Near hub mall Off western express highway Goregoan (East), Maharashtra 400063 IN
    19.1547839 72.8562494

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Plot no 11, Cama industrial estate, Near hub mall Off western express highway Goregoan (East), Maharashtra 400063 India
  1. asimpleson

    asimpleson Esperto

    Messages:
    3,140
    Heptanesia
    Linea 1.3
    Their charges are low in some and tad higher in others. But they surely charge as per time and complexity of the job. One thing is for sure, their level of experience and understanding is higher than others. Having said that every Fiat SC has good and bad people. Even at Torrid Fiat this one experienced person was there whom I trusted, who made life easy for customers, I suppose he has left though.

    - - - Merged Post - - -

    Beware, I am of the same opinion. You are welcome to share the title of brand ambassador for RS Motors. Some TFIan friends have labelled me the same for promoting their name. :lol:
    Last edited: Mar 28, 2014
  2. gauravbatla

    gauravbatla Novizio

    Messages:
    32
    Mumbai
    Most customer unfriendly people I have come across. I went there about a couple of weeks back, just to show a problem in my steering to get a view from them. They said I need to take an appointment and then come. I said I am willing to wait and do not need to get the job card opened or repairs carried out right now. Just want some one to take a test drive for 5 minutes and give an idea on what problem could be present. The lady reluctantly asked me to wait. After waiting for an hour, there was still no one to help. So decided to come back.

    Called them for an 'appointment' today and they said no appointments are available till 30th April ! Even if I want someone to take a test drive with me to check the issue at a cursory level, they denied and said you can only come after appointment and only after 30th !


    I understand that there could be work pressure for them, but since I am only looking for some one to just sit in my car for 5 minutes and take a round to guide me what 'could' be the issue, it is not worth waiting for 10 days and then come to them. Will might as well show it to a local mechanic or go to some other FASS.
  3. asimpleson

    asimpleson Esperto

    Messages:
    3,140
    Heptanesia
    Linea 1.3
    The other one RS Motors is at Kandivali. Try contacting them. Read the post before. Sorry for your experience. Please write an email to their CRM and copy the same to Fiat's Mangesh Kodalkar. Emails can be found on the forum. For Torrid Fiat ask them for email id on phone.

    Here is the one used in Dec 2013. Hopefully should work fine.

    Anish Pore
    Service Manager
    Mob-084229 60000

    Torrid Motors
    Workshop
    15, Parsi Panchayat Road, Andheri East,

    Mumbai 400 069 .
    Tel - 022-45060000
    Email - service@torridfiat.co.in
  4. sudipz

    sudipz Amatore

    Messages:
    135
    Mumbai
    Mumbai
    Linea T-Jet
    Anish and Mangesh both have been helpful thus I'm assuming they would assist you too.
  5. ghodlur

    ghodlur Esperto

    Messages:
    2,488
    Thane
    Gaurav,

    Can you elaborate on the problems you are facing with the steering wheel. There are some experts on the forum who can diagnose the issue even without sitting behind the wheel::T. Either start a new thread in the appropriate thread section or simply jot it down here.

    Alternatively contact Balaji Thane (and ask for Wilson SA) and get it checked there.
  6. gauravbatla

    gauravbatla Novizio

    Messages:
    32
    Mumbai
    Steering gives a pulling feel towards right (sometimes left as well but mostl right) and it is VERY tiring to drive (arms hurt after a 30 km drive back home from office). I have to hold on to the steering wheel, else it is very scary as suddenly it may turn towards right or left at the slightest bump and i fear of hitting the car on the side.

    Showed it to Balaji Thane and the guy said that it's to do with tyres (one being bridgestone and other Goodyear), but somehow i want to get it clear that it's nothing to do with tie rod, balljoint or any other steering related component or front suspension (which i got replaced a month back) . Last thing i want is to replace tyres for 22000Rs and then realize the issue was somewhere else.

    - - - Merged Post - - -



    Thanks for the contact details. Will contact Anish and ask if i can visit tomorrow.
    Last edited: Apr 23, 2014
  7. ghodlur

    ghodlur Esperto

    Messages:
    2,488
    Thane
    Looks to me more like wheel alignment/balancing issue, when was it done last? Why would there be an issue if the tyres are different. Surely the size is the same and the dimensions of the tyres of a particular size are almost same.
  8. gauravbatla

    gauravbatla Novizio

    Messages:
    32
    Mumbai
    I have done alignment 3 times in the past 2 months just because of this. Had replaced the front suspension. But the suspension guy mentioned i should get alignment done after suspension work. So got alignment done again. Still did not work. Then went to FASS, and got another alignment done, but still doesnt work and they said i should change tyres.

    I am OK with changing tyres, but the issue is what if it's because of some other issue rather than tyres. Money may get wasted on tyres then.
  9. kirenh

    kirenh Regolare

    Messages:
    425
    Mumbai/Pune
    Pune
    Grande Punto 1.3 90 HP
    Gaurav,

    The problem looks like is an alignment issue only unless you had an minor accident or driven thru a pot hole badly. Kindly get the alignment checked at a reputed alignment place such as Straight Line (Santacruz West) or Premji's Thane.
    Are all your tyres of different make & ageing ? do you see any abnormal thread wear of the front tyres?

    Straight Line is owned by Trevor Pimenta and he is technically very sound. His No. is 9819350995
    Kiran
    Last edited: Apr 23, 2014
  10. gauravbatla

    gauravbatla Novizio

    Messages:
    32
    Mumbai
    Hi I've got aligment done at balaji fiat last time about a week back. Which should be a good place to get alignment done. Still no resolution

    Sent from my Galaxy Nexus using Tapatalk

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