Torrid Motors - Mumbai Ranked #29 of 37 Service Centers

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  • Torrid Motors - Mumbai
    Plot no 11, Cama industrial estate, Near hub mall Off western express highway Goregoan (East), Maharashtra 400063 IN
    19.1547839 72.8562494

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Plot no 11, Cama industrial estate, Near hub mall Off western express highway Goregoan (East), Maharashtra 400063 India
  1. sam_likes_punto

    sam_likes_punto Novizio

    Messages:
    27
    mumbai
    Nope .. only wheel alignment .. rest all is normal servicing charges for the diesel variant
  2. asimpleson

    asimpleson Esperto

    Messages:
    3,145
    Heptanesia
    Linea 1.3
    Sam the price is looks too high. Please ask them for break-up cost.
    1 person likes this.
  3. hirenmistry

    hirenmistry Amatore

    Messages:
    65
    Stockholm
    Hello all,
    My Punto will complete 2 years at the end of this month, so that means its time for its third service. Since I am from western suburbs of Bombay, I will have to get the car serviced at Torrid motors.

    My query is since I am presently outside the country and would be back on 10 March. Can I postpone the service till after that?
    Would there be any hassles wrt to any future warranty claims?

    My car has barely done 16K KMS and besides a passenger seat rattle all is ok with it. Touchwood!
    Do I need to inform the service station in advance or I can just take an appointment after I'm back?

    I've sent an email to Fiat customer care as well as to Torrid motors about this. Lets see what they have to say.

    Do advice.

    Regards
    Last edited: Feb 23, 2014
  4. asimpleson

    asimpleson Esperto

    Messages:
    3,145
    Heptanesia
    Linea 1.3
    I think service related guarantee and warranty claims can be refused by Fiat on technical grounds. Unless you can have a written email/document from Fiat personal themselves which makes an exception considering you are not present in town.

    Extended warranty is handled by third-party, like many insurance companies, it is like they will refuse you future claim for the slightest hint of any lapse from you side. Best to arrange someone to take your car on regular service.
    1 person likes this.
  5. hirenmistry

    hirenmistry Amatore

    Messages:
    65
    Stockholm
    Thanks for your reply, I had emailed Torrid Motors about my situation and their SA (Anish Pore) has confirmed that they will honor the third service. So I'm relaxed now. Will nonetheless try to see if someone from my family can drop the car for service before the end of this month.

    Regards
    Last edited: Feb 23, 2014
  6. rajeev_pillai

    rajeev_pillai Regolare

    Messages:
    420
    Mumbai
    Kochi, Kerala
    Grande Punto 1.2
    Ask for the FASS to arrange pick up and drop facility.

    Rajeev

    Sent from my SM-T211 using Tapatalk
    1 person likes this.
  7. hirenmistry

    hirenmistry Amatore

    Messages:
    65
    Stockholm
    Thats a good option. I stay around 22-25 KMS away from the service center, would they still offer me this service?
  8. asimpleson

    asimpleson Esperto

    Messages:
    3,145
    Heptanesia
    Linea 1.3
    22-25 kms..?? Is it towards south mumbai or north ..?

    Depending on location you have

    Torrid Motors, Jogeshwari-Andheri
    RS Motors, Kandivli W
    Or perhaps Balaji@Ghodbundar Rd.

    See which one is near for you.


    :p heartsent for our mutual benefit .. !
    1 person likes this.
  9. ghodlur

    ghodlur Esperto

    Messages:
    2,488
    Thane
    If it is south mumbai, waiting for another week would be fruitful as EssKay motors would open up for Fiat customers. Location dont know but thats the news.
    2 people like this.
  10. hirenmistry

    hirenmistry Amatore

    Messages:
    65
    Stockholm
    I stay at Borivali so Torrid is closest to me. Did not know about this RS motors, even the Fiat site does not show this up. See the screenshot below.

    Fiat Bombay.jpg

    I will be back on 15 March, so hopefully this should be up by then.

    Thanks
    Last edited: Feb 27, 2014

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