Torque Motors - Gurgaon Ranked #21 of 37 Service Centers

4 from 1 reviews

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Kila No. 9/11 Opp.Huda Nursery,Purana Delhi Bypass Road, Near Atul Katariya Chowk,Sukrali Enclave,Sec-17A, Gurgaon, Haryana 122 001 India
  1. aman78

    aman78 Timido

    Torque Fiat Gurgaon- How bad can happen

    For the last 3-4 times taking my Punto 1.3 Diesel for newly opened torque fiat in gurgaon. But if the condition of Dhingra and ABS motors were bad, torque gurgaon is worst. I have gone for following problems:

    1) AC problem: AC stops working when car comes to standstill like on traffic lights or in jams. In running cooling is great : Torque gurgaon personal took full day and said that they are not able to identify the problem. Asked me to leave the car overnight and again they will check tomorrow. When i insist that i will go to some other service center, they jet the radiator with water and after that told that problem is solved. Still after 2 weeks same problem is there.

    2) Wiper stops working after use. They said that it can not be repaird so i have to replace the complete assembley of wiper and motor. Which i agreed and then they said its not i stock. After one month passed no news from them.

    3) Pickup issues: everytime i told them my car is facing pickup issues and after 4 visits still the problem is not solved.

    4) Noice coming from engine at 110 KM/Hr speed. They changed one bearing cost me 3000/- but still no chnage in the voice from engine.

    Crux is they dont have competency for handling techincal issues. All the staff from Dhingra was hired in torque and they were incompetent in dhingra itself and now in torque. They dont have painting area, washing lifting platform is not there( so your car can not be washed from bottom).Spares is again issues. I dont know why fiat is not interested in India. after so many years still they dont know how to handle services in india

    All other car companies are providing replacement cars when one's car is in workshop for long. But no such facility from Fiat workshops. They also dont have pick and drop facility.

    God saves us from Fiat service centers and please give us agood center where are our miseries can be attended.
  2. varoon9999

    varoon9999 Superiore

    New Delhi,HP 48
    New Delhi,HP 48
    Grande Punto 1.3
    Hi Aman,

    Pls touch base with Mr.Sohan Rawat GM @ DRS Fiat Gurgaon. seven84000658three.

    Speak with him and you get at ease from all your Fiat worries.

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