RDC Fiat, Ekkattuthangal - Chennai Ranked #37 of 37 Service Centers

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Email:
crmservice@rdcfiat.com
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Address:
No-3, Balaji Nagar, First Street, Ekkatuthangal Chennai, Tamilnadu 600097 India
  1. amogh

    amogh Staff Member Janitor

    Messages:
    1,377
    Pune
    Grande Punto 1.3
    Checking the turn around time after they book the service appointment will be even more interesting!
  2. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,327
    Chennai
    Linea 1.3
    I got multiple calls over last one week from RDC asking if I need my Linea to be serviced. Good initiative in the sense that a Fiat dealer calling a customer to check if they need an appointment for the service which is new to the Fiat owners. :)
    1 person likes this.
  3. teky

    teky Esperto

    Messages:
    1,587
    Chennai
    Even I've got calls to check if my car needs to be serviced. They were quoting that service slots are available the same week. It seems the Ambatur service centre and Ramkay have made this possible.

    Sent from my GT-N7100 using Tapatalk now Free
    1 person likes this.
  4. livelyyoungman

    livelyyoungman Regolare

    Messages:
    428
    Chennai
    Chennai
    Linea 1.3
    Yeah. Me too got a call from RDC sometime post lunch. Hope this time they serve better. Thanks to Ramkay is what that came to my mind immediately.
  5. Relativity

    Relativity Superiore

    Messages:
    854
    Chennai
    I was there last weekend and say the place half empty for the first time. It has never looked like this before. I guess Ramkay and the other RDC workshop made it possible. I went to Ramkay too, just to check out the place and people there. They got a much better and bigger place and very well organized. Fiat service is improving for good.
  6. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,327
    Chennai
    Linea 1.3
    The other RDC workshop is not that big to bring down the volume at their Ekkattuthangal facility. I heard that there are only 6 service bays at their Ambattur facility.

    And yes, Ramkay surely got a better, bigger and a well organized service station than RDC.
  7. teky

    teky Esperto

    Messages:
    1,587
    Chennai
    ramjn haven't they got 20 bays, because that was supposed to be bigger than the current facility.
  8. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,327
    Chennai
    Linea 1.3
    No. RDC Ambattur is very small facility with only 6 service bays. And heard Mr. Thamizh is taking care of the center there. :)
    Last edited: Oct 8, 2013
  9. decyotz

    decyotz Timido

    Messages:
    9
    Chennai
    I had a very bad experience with RDC Fiat, Ekkattuthangal; Initially it looked like the pending issues what TATA Motors were unable to resolove would be cleared by them, but surprisingly until now from April month, I'm following up to get issues fixed.
    They had my vehicle for almost two weeks and have made damages to my exteriors (Scratches, Dents) & also broken locks on seat trims.
    Hope there are no experienced mechanics; all they do is Classical stlye ( trial & error ).

    End Result : Yet to get my issues resolved & no response from RDC Management too. :-(
  10. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,327
    Chennai
    Linea 1.3
    It is annoying to hear that the issue of dents and scratches is still continuing at RDC. I wish RDC takes some serious actions to end to this.

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