RDC Fiat, Ekkattuthangal - Chennai Ranked #37 of 37 Service Centers

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No-3, Balaji Nagar, First Street, Ekkatuthangal Chennai, Tamilnadu 600097 India
  1. japa78

    japa78 Amatore

    after 39k kms on the mjd......desperatately seeking spares.....

    :p Just cruised past 39k kms on my MJD.Had lefdt side suspension rattle and gave the car to RDS chennai.They said suspension has to be replaced,Clutch to be replaced ,link rod left side blown total bill 28K!!!They took two months to get the spare I had left the car on 19th april and got back the car the next day saying spares not available ,finally spares got on June 15th and was finally told that it was used up in another car and hence can they upgrade the suspension with the gimproved ground clearence kit at an additional 4.5K or wait for another month,out of sheer desperation I said yes and the bill marched upto 28K!! The plastics are so damnably poor,the fog lamp dummy feel off, the front grill threatend to pop out anytime with one edge poking out of the body contour,the fuse box cover fell off ,all this was fixed and the ride was excellent after the fix,but i did notice a bit of body roll after the upgraded ground clearance kit may be have to flog it a bit to know eaxctly.RDS chennai is not exactly friendly and many like me were despearte to get their cars back with what ver spares they could find.I still have to get my fan motor,rear right tail lamp ,and the turbo hose to be replaced and God knows when that will happen.The engine is super but everything else is crap.I would gladly xchange this car for a better service fascility car,bottom line if you have a rolls and dont have spares you just have to use the bicycle!!!!FIAT we are fed up with TATA and now RDS which make me wonder..... TATA was offering 5 star service compared to RDS.....you can only guess the level of service and other things which i leave to your imagination.They have a nice customer lounge though where they make you sit to cool you off before proferring the bill.at 39k kms the approx per KM maintenece cost works out to Rs.1.24, which I think is expensive......this is just my experience with Fiat service,great car but poorly supported by FIAT.
  2. bharathj85

    bharathj85 Regolare


    It is RDC FIAT not RDS chennai. Request you to contact Mr.Chandrasekar directly he is the Chairman of RDC Fiat. He will help you out.
  3. naveen2cool

    naveen2cool Superiore

    Re: after 39k kms on the mjd......desperatately seeking spares.....

    Hi, its RDC and not RDS. Can you please post the copy of your bill or the break up with full details like car model, how many years old etc. Rdc is here in this forum and will read your feed back

    tasting the Italian delight!
    Last edited: Jun 15, 2013
  4. ramvignesh

    ramvignesh Amatore

    It was my Dreamy Girl.. My New FIAT LINEA.. I just loved the car so that I bought it. But I regret now. The biggest mistake.. I shouldnt have given my car for 1st service itself.

    Summary of Issues -
    29th May - 1st service and windshield replacement through insurance
    6th June -Delivery date.
    -----------Noticed front wheel got puntured; couple of scratches/paint chipped off in the front bumper and head light glass.
    -----------Gave back for fixing this
    11th June -Got the deliver by 8pm from body shop while raining heavily
    -----------Portion of front bumper has been painted. Headlight scratch was removed but still visible though :(
    -----------Noticed a bad left side pull from steering
    -----------Noticed new spare tyre was put in the front wheel while the puntured tyre was put in stepney
    12th June - Morning back to service center
    -----------Gave my car back to fix the wheel alignment/balancing what ever
    -----------Noticed a couple of dent in the bonnet (should have caused while pressing it to lock/pushed back the car manually)
    -----------Noticed left side front door handle chrome got chipped off for about 2 cms - Later I was informed that this would be fixed under warranty. No wonder no stock
    -----------Asked them to fix the additional issues
    13th June - I was informed that the dent in bonnet will be fixed next week as the climate is un-predictable for painting the bonnet
    14th June - Took the deliver again in the morning.
    -----------Paid 2500 Rs for windshield replacement. But I got no bills related the Insurance.
    -----------Informed them that I will bring the car next week again to fix the bonnet dent.
    -----------Inflated air in all 5 tyres and filled it back with Nitrogen with right tyre pressure.
    Presently - Noticed wheel alignment is still not good. Decided to give it to some other shop later next week.
    -----------Now on the top of all which made me really upset - Very very poor ride. Car rides bumpy. There is no comfort over the ride. It was like riding in a tractor. The ride seems to better in my Father's Chevy Spark. Not sure if its just some suspension setting got altered or something bad happened to the suspension. :( :(

    Guys, Please help me about the suspension/ride. I am very serious about this. Is there any good place here in Chennai that I could check out? I have to sort this out.
    Last edited: Jun 17, 2013
  5. DRIV3R

    DRIV3R Esperto

    re: FIAT Exclusive Service Center: RDC Fiat, Chennai

    You can give Ramkay Fiat a try.

    Sent from my LT18i using Tapatalk 4 Beta
  6. bharathj85

    bharathj85 Regolare


    Pls take your car to outside shop for wheel alignment and balancing. Ask them to deflate your tyres completely and then inflate them with nitrogen. Keep the exact pressure so that the car is not bumpy. As far as my knowledge the reason for bumpyness is air pressure is either more on tyres.

    If you are located somewhere near Velachery then there is this shop called Ramesh Tyres near Velachery TCS. They do some good stuff.
    Last edited: Jun 17, 2013
    1 person likes this.
  7. ramvignesh

    ramvignesh Amatore

    Hey Hi!! What is this? I never heard of Ramkay FIAT. Is it another dealer like RDC?
  8. Umaya

    Umaya Timido

    Linea 1.4
    Alternate option

    I just called Ramkay Fiat and they confirmed that their service centre will be operational this week. Date not fixed yet. It is located inside the Perungudi Industrial Estate, where you have Honda, and Ford Service Centres in the locality.Hope they are prepared to handle Chennai Fiat Owners, us, who've been hungry for a long time for quality and reliable service...
    6 people like this.
  9. ramvignesh

    ramvignesh Amatore

    Sure, will check it out. Thanks :)
  10. harry_1407

    harry_1407 Amatore

    Grande Punto 1.3 90 HP
    Had the first taste of RDC service today reason for visiting was my rear right side window was stuck in the middle yesterday while i was at Tirupathi. Checked with the tool free guys and found no Fiat ASS at Tirupathi. Had a tough time driving back to chennai without AC. Today morning i called up Mr. Tensing to check if i can bring my car over to RDC to have a look. Tensing asked me to drop in by 11 in the morning and by 11:05 i was at the RDC service center. I was attended promptly by Tensing who upon observing the issue told me that the Power window motor had gone Kaput and need a replacement. As the part was not available currently he initiated an order for the same. In the meantime a mechanic was pulled who closed the window and made the system dummy.

    I had already booked an appointment for Changing the Glow Plug on 21st (Friday). I hope the part arrives before 21st.
    Tensing has assured that the PW Motor part will be available before that and will be changed.
    4 people like this.

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