RDC Fiat, Ekkattuthangal - Chennai Ranked #37 of 37 Service Centers

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No-3, Balaji Nagar, First Street, Ekkatuthangal Chennai, Tamilnadu 600097 India
  1. pvnaraya

    pvnaraya

    Messages:
    30
    Chennai
    Dear All,

    My Punto is back from Service Center After 3rd Service.... Bill amt is 17700.... Changed all fuids , Break pad and disc , one rim and all wheel nuts... Wheel nut is costing Rs.50/nut...

    - - - Merged Post - - -

    RDC charged me Rs.450/- for the Wheel Alignment
  2. naveen2cool

    naveen2cool Superiore

    Messages:
    651
    Chennai
    pvnaraya,

    The cost is ok considering the things you changed.
    Wheel alignment is free whereas they charge for wheel balancing. You could have opted out of it and have got it done outside.
    anyways 450 for wheel alignment and balancing together is not bad.

    Can you let us know how much they charged you per disc and pad?
    Last edited: May 30, 2013
  3. pvnaraya

    pvnaraya

    Messages:
    30
    Chennai
    Whether 1500 Rs. for Break pad and disc replacement is correct !!!!
    Last edited: May 30, 2013
  4. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    This has always been inconsistant with the service centres. Fiat has to clearly confirm on this part. We may need to write to Fiat raising this query.

    Your SA at RDC has to be blamed here. As a Fiat SA, he should have clearly known about the fluid replacement schedule. They shouldn't have changed this unles it is requested by the customer. I remember for Anandh, Gem Motors at Coimbatore did not replace the fluids during 2 year service which is also another mistake.

    Fiat - Are you training your service advisors?

    Naveen, I don't think they charged Rs. 450 for both alignment and balancing. This should only be for alignment.

    This is cheap. You have to see your bill again. Brake pad alone costs Rs. 3200+.
    1 person likes this.
  5. naveen2cool

    naveen2cool Superiore

    Messages:
    651
    Chennai
    pvnaraya,

    1500 for pad and disc cannot happen :D both the pads itself will cost you more than 2k.
    how much did they charge you for labor altogether?
    Can you upload the bill here if possible or give the detailed break up?
  6. pvnaraya

    pvnaraya

    Messages:
    30
    Chennai

    Cost of Rs.1500/- is for labour harges alone... Cost of Break disk and pad was around 4k+
  7. naveen2cool

    naveen2cool Superiore

    Messages:
    651
    Chennai
    Ha ha. I thought so. Labor charges at RDC is what we have been discussing in this thread and yes some feel it is on the higher side.
    They say that they are charging as per FIAT regulation.

    Did they charge you any more labor for fluid change,wheel nut and rim change?
  8. pvnaraya

    pvnaraya

    Messages:
    30
    Chennai
    Yep... Apart from 1500/- , they charged me 250/- for the RIM change.. I agrued with that for the RIM change , they would have removed the wheels and why ur charging me 1500/- for the break pad and disc changes... But they said its as per FIAT .. Asked them why labour charges are not displayed... Response is FIAT is in the process of doing it :(
  9. bharathj85

    bharathj85 Regolare

    Messages:
    370
    Chennai
    pvnaraya,

    Labour cost seems to be on a higher side. I dont know why the cost is so high for labour :confused:
    Last edited: May 30, 2013
  10. naveen2cool

    naveen2cool Superiore

    Messages:
    651
    Chennai
    Thats ok. As you have got back your car, enjoy your drive. Forget the worries :)
    Last edited: May 30, 2013

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