RDC Fiat, Ekkattuthangal - Chennai Ranked #37 of 37 Service Centers

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No-3, Balaji Nagar, First Street, Ekkatuthangal Chennai, Tamilnadu 600097 India
  1. jumu

    jumu Superiore

    It will be worthwhile if someone could groom a similar mechanic in chennai to do the specific job of cleaning of EGR and intercooler. Many would be benefited and so will the mechanic. I will try too.

  2. DRIV3R

    DRIV3R Esperto

    I have got one more freaking reason to avoid these imbeciles as plague. Had spent 4k on the car for a paint sealant treatment from 3M and then had to drop the car off with these morons to fix a dent they created and now my car has bloody black and white paint overspray all over the body.

    I specifically asked the body shop guy to freaking mask the car properly! But I am super frustrated after knowing that he did not even mask. Another gentleman Linea owner, whose car was lying at RDC for a month, (he was pulling jokes on me saying that I have just waited a week for my car), in Flamenco Red shade was full of white paint overspray. And this Linea did not have any body shop work even. This was pointed out and the morons started rubbing the car off, taking away few more microns of paint!

    My rating for their so called "bodyshop" - 0.5/5. End of story.
    Last edited: Apr 23, 2013
  3. Nuts&Bolts

    Nuts&Bolts Novizio

    Auburn Hills, MI
    DRIV3R, Sorry to hear about your situation. Call / send a mail to Jacob.dinesh@fiat.com / Jacob Dinesh/ After Sales / 09500111405 & see whether he can help you out. I have already sent him & Mangesh the link to this particular thread. I am not sure whether it will be of any help , but atleast they should understand what the Fiat Owners in chennai are going through.

    Got a reply from Jacob saying that he will be available in chennai from 2nd May Onwards to discuss further on Network & service Expansion in Chennai. Probably,we can fix up an appointment with him to discuss the concerns.

    BTW Called up RDC for booking my 4th Service. The next service slot is available only on 13th May.
    3 people like this.
  4. Took delivery of my vehicle on Tuesday.
    A summary of the service:
    Engine Oil
    Oil Filter
    Fuel Filter
    Wiremesh Filter (Not sure why its not the new paper filter!!)
    Air Filter
    Power Steering Oil
    Transmission Oil
    Brake Oil

    Total bill amount is 15776/- Labour is 5663 and parts is 10113.
    Had received a call from Fiat about the extended warranty issues. Raised the issue of the labour cost to them...lets see how it goes...
    And there is no difference in the car after 4th service. Steering is a bit lighter than before. Rest of the issues stays as it is...

    IMG_20130423_182902.jpg IMG_20130425_123226.jpg IMG_20130425_123147.jpg IMG_20130423_182840.jpg
  5. Mr.Boss

    Mr.Boss Amatore

    Labour charges are way high. I don't really understand why should they charge 1350 INR for 45k service when they charge labour for all the individual activities.
  6. naveen2cool

    naveen2cool Superiore

    What the :firey is the labor charges about.

    45k service for 1350 Rs and they charge again for every individual work. Oh ya, we are dumb. We pay 1350 for 4th service and have to pay 400 for water wash.

    Front brake cleaning and rear brake cleaning are separately charged? In Concorde they did all brakes cleaning for 500 including taxes.

    Consumables 180 again? What did they consume?

    In all, what explanation they have for the 1350 Rs charged for 45 k service? What did they do for that money paid?

    Man, they have changed all fluids and have charged like 50% of the fluid cost as labor:punch

    coolant cost 735, labor - 350
    power stg oil- 428, labor- 250
    gear oil - 438, labor- 300

    etc etc

    In my opinion, all fluid change together should not cost more than 500 as labor.
    Thank goodness, they did not charge you separately for engine oil and air filter change. Oh ya, now I got it. Engine oil and air filter change labor is 1350 Rs as 45k service charge :evilsmile
  7. DRIV3R

    DRIV3R Esperto

    re: FIAT Exclusive Service Center: RDC Fiat, Chennai

    RDC is heading the wrong way. I am not going there again and I rest my case. They are worser than TAFE now as per my experience.

    Body shop is no good.

    Issues are not trouble shooted properly.

    Attitude is no good now a days.

    Workshop is always congested and no place to even park cars leave alone proper entry and exit, this results in 'workshop damage' to our cars.

    They are just good enough to change fluids which any roadside mech will do at a fraction of the cost.

    On top of all these they overcharge in the name of labour.

    Its common sense. Am awaiting Ramkay eagerly.

    Sent from my GT-I9100T using Tapatalk 2
  8. naveen2cool

    naveen2cool Superiore


    Agree to this point. Any normal workshop mechanic can do this for much lesser cost.
    2 people like this.
  9. pdranjith

    pdranjith Novizio

    Had to visit RDC motors service center opposite Virtusa last Monday, 16th April, for a running service. I also wanted to get my Linea serviced over the weekend to rid few niggling issues like both my rear windows are not rolling down, am unable to open my hood and so on....one Mr. Sharavan Kumar told me that they were completely booked till 25th and said will take a booking for the 26th, almost 10 days from then, I did so with no options left.

    Today around 5pm got a call from the service center telling me that they will not be able to take my vehicle for service tomorrow as they are not able to clear their current line-up and will be able to take it only by Monday.

    Planning to go to BOSCH at Vadapalani tomorrow and get these issues fixed.

    Also, was horrified to see some SAs from VST here who gave me nightmares :(

    :thumbs down to RDC.
  10. ramjn

    ramjn Staff Member Janitor

    Linea 1.3
    Not honouring the booking? This is ridiculous process followed at RDC. Things are going bad to worse.

    Wake-up RDC!!!

    Same here. I am horrified and worried to leave my car there just because of these wonderful geniouses from VST.

    TAFE was good, VST was Bad,

    RDC (which is TAFE+VST) is becoming ugly. :(
    Last edited: Apr 25, 2013
    1 person likes this.

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