Ramkay Agencies - Chennai Ranked #8 of 37 Service Centers

4.5 from 2 reviews

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Email:
crmservice@ramkayfiat.com
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Address:
Plot No.134,Estate 1St Main Road,Developed Plot.,Perungudi Industrial Estate,Perungudi Chennai, Tamilnadu 600096 India
  1. venka

    venka BANNED

    FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    The so called 80 pt check list. Sorry for image quality. ImageUploadedByTapatalk1373600895.072095.jpg

    ImageUploadedByTapatalk1373600935.338581.jpg

    ImageUploadedByTapatalk1373600968.931784.jpg




    Sent from my iPhone using Tapatalk
    5 people like this.
  2. sathishgv

    sathishgv Regolare

    Messages:
    498
    Paradip, odisha
    Grande Punto 1.3 90 HP
    Alas, No camp in orissa and even in West bengal............... Very disappointing.
  3. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    Nothing to lose Sathish. You have only missed a free car wash. That's it. :)
    2 people like this.
  4. ramvignesh

    ramvignesh Amatore

    Messages:
    105
    Chennai
    Right :) forgot to mention "on behalf of FIAT" as mentioned in the mail invite..

    Whatever.. its cool... Just gave the car for the Camp and back to office.
    Had a warm welcome with a flower bouquet and coffee :)

    Issue requested to fix - Rear wheel alignment issue
    ......Got alignment checked in Lal bros just 2 days back
    ......Left rear tyre outer edges got weared out more than usual.
    ......And the report shows the same.
    ......Rear Toe left shows 3.7mm (0-1.2 is normal)

    But they are not taking this report and would do a new wheel alignment which I got to pay for it :( And if any problem, it would get fixed. Hope this issue comes up in their report and get fixed appropriately.
    2 people like this.
  5. J Ravi

    J Ravi Esperto

    Messages:
    2,293
    Bangalore
    A few minutes back, I received confirmation from Ramkay FIAT that all the belts, oils and fluids are available for replacement for my Linea, which will get serviced on 17 July 2013 morning. Thanks, ramjn and bharathj85 for timely information. :)
    2 people like this.
  6. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    This morning went to Ramkay Fiat for the 'Free checkup camp'. I reached at about 11.30 and the prepared the job card and the SA told me that it would take 2 hours for them. I asked them to complete as early as possible and went to the customer waiting lounge. Couldn't see none of the known faces and to my relief suddenly there came kingarmaan (Muthu). We started to chat and toured the whole service center to have a look at the facility. It was quite big and spacious facility. Ramkay is claiming that theirs is the largest Fiat service facility in India with 26 service bays. At around 12.45, the SA came to me to inform that the checkup is complete on my car. I asked he they identified any issue for which I was told that there is some noise coming from the front left door and the right rear power window was not working. I already know about the PW issue, but the noise issue is a news to me. :D They told that they will fix these issues in my next service. They also gave a box of dry fruits as gift.

    Soon I left there and after some time I realized that the coins (for almost 100 rupees) I have left in the car was missing. Nobody is ethical including Ramkay. The only place where I always get all the items back in my car after service is from 3m car care, Nungambakkam.
  7. DRIV3R

    DRIV3R Esperto

    Re: FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    Ramesh, they took your hundred rupees and gave u some dry fruits in return. :D We didn't get any complements yesterday. Jokes aside, this is bad. I have observed that the SA is just interested in filling up the job card, IMO he should doubly make sure that the car is devoid of any valuables after he asks us to take them out, it's a good practice and avoids unwanted situations for both the customer and the dealer.

    Sent from my GT-N7100 using Tapatalk 4 Beta
  8. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,341
    Chennai
    Linea 1.3
    Re: FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    Yes DRIV3R. I should also have avoided keeping the items in my car.

    Received a call from Ms. Suganya from Ramkay sometime back. They apologized for whatever happened and will make sure this will not repeat.

    Quick reaction from Ramkay. :)

    Sent from my Micromax A116 using Tapatalk 2
    Last edited: Jul 14, 2013
  9. DRIV3R

    DRIV3R Esperto

    Re: FIAT Exclusive Service Center: Ramkay Fiat, Chennai

    Their velachery office is closely following TFI from yesterday after my visit, they should also start posting soon. Good for us! :)

    I had my Capdase mobile mount, a custom toolkit, a Jopasu duster, and few other things in my boot, thankfully everything was intact.

    Sent from my GT-N7100 using Tapatalk 4 Beta
    2 people like this.
  10. J Ravi

    J Ravi Esperto

    Messages:
    2,293
    Bangalore
    Day-before-yesterday evening, I evacuated every paraphernalia from my Linea. I don't take any chance with any service centre.
    I got a pack of seedless dates yesterday; My Linea being the first car yesterday, I was lucky, perhaps. :)
    Last edited: Jul 14, 2013

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