Ramkay Agencies - Chennai Ranked #8 of 37 Service Centers

4.5 from 2 reviews

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Email:
crmservice@ramkayfiat.com
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Address:
Plot No.134,Estate 1St Main Road,Developed Plot.,Perungudi Industrial Estate,Perungudi Chennai, Tamilnadu 600096 India
  1. 5u3zEr0

    5u3zEr0 Regolare

    Messages:
    390
    Madras
    Linea T-Jet
    Though the next service for my Tjet was due at 15000 kms, I wanted to service it as it had done 10000 kms. Also there was some brake noise at the end of braking which I wanted to rectify. So I decided to give the car for service after my trip to Pondy which would be another 300 kms added on the odo.

    Went in the morning at 09:30 and finished up with the preliminaries and the things to do were, general check up, water wash and rectify brake noise. I then spent some time with the Painting staff as I wanted to do some painting on some sections of the car (crearted another thread for this in the forum http://www.teamfiat.co.in/linea-1-4-t-jet/12099-made-move-got-linea-tjet-emotion-what-next.html). Saw some shade cards and some cars which were painted and then left around 10:30 after getting some quotes on the painting.

    Car was ready by 17:30 but I went there at 19:00 after calling and confirming that they would be open at that time. The delivery of the car took some time and the bill amount was around Rs.1950. Paid it and took a look at the car. They had fixed their company's sticker, which I requested them to remove as I don't like any stickers on my car, and they promptly took it off. I had to answer a few surveys about the condition of the car and the standard of their service which took some time. In the meanwhile I took a look at the accessories catalogue as I had wanted a Fiat Key chain, which I found but they did not have stock. Also liked a Tjet branded dicky mat so ordered both and was told that it would take a week for it to come. Finally left at 19:40 from there.

    The final cleaning of the car could have been done better and there was a lot of residue from the interior polish on the windows which should have been wiped clean. Other than these two I was happy with their service.

    In the next few days I noticed that they had polished the entire car too, was mighty pleased with that! :)
  2. kiranrv

    kiranrv Amatore

    Messages:
    139
    Chennai
    Last time when I visited for service (used free pre-first service coupon) on 08/May/2014 for 2800km, they did mention that they follow
    http://www.teamfiat.co.in/ and My Fiat World when I enquired
  3. vijays777

    vijays777 Regolare

    Messages:
    416
    Chennai
    Chennai
    Linea T-Jet
    My car is 25000 Km old Linea Tjet and 3 years & have extended warranty , Ramkay is telling the Clutch drum has gone and you need to pay Rs 19000 for it , I am out of india and can some one help me on this , Car is now in ramkay motors in name of Sundaram.
  4. kiranrv

    kiranrv Amatore

    Messages:
    139
    Chennai
    Ramkay service centre is 5-10 min away from office, if you want I'll visit tomorrow...
    Can I know the vehicle number
    Last edited: May 14, 2014
    3 people like this.
  5. ramjn

    ramjn Staff Member Janitor

    Messages:
    5,263
    Chennai
    Linea 1.3
    That's great Kiran. Here it is. Vijay and his drive. :)

    TeamFiat-0434.jpg
    2 people like this.
  6. vj_v1

    vj_v1 Superiore

    Messages:
    933
    Hyderabad
    What is clutch drum? Do you have EW?

    Everything apart from the normal wear and tear parts (read Clutch plate, release bearing, pressure plate) should be covered.
  7. vijays777

    vijays777 Regolare

    Messages:
    416
    Chennai
    Chennai
    Linea T-Jet
    hi kiran , thanks for your help and the service guy said the inspection team has to come and check then we can proceed , not sure , have im'd the car number to you.

    - - - Merged Post - - -

    sorry about that , what i heard was , the whole clutch plate and its related parts is gone, even there was oil leaking after the guy pumped the clutch , i am actually out from here , so not clear on the details. lets wait for kiran reply
    Last edited: May 14, 2014
  8. kiranrv

    kiranrv Amatore

    Messages:
    139
    Chennai
    Hi Vijay,

    Just back from Service centre, Had a word with the SA attached to your Vehicle.
    - He said Clutch drum is covered under Extended Warranty and since it costs around 19000 they came to review it before approving it
    - Delay is not from Ramkay but from FIAT EW
    - Ramkay went ahead and changed the Clutch drum, your vehicle should be roaming free again once they receive the mail from FIAT EW team sometime today

    :car No hole to your pocket :dance
    Last edited: May 15, 2014
    8 people like this.
  9. sathishgv

    sathishgv Regolare

    Messages:
    497
    Paradip, odisha
    Grande Punto 1.3 90 HP
    kiranrv, you are a true comrade!!! Jahanpanna tofa kubool karo :D
  10. vijays777

    vijays777 Regolare

    Messages:
    416
    Chennai
    Chennai
    Linea T-Jet
    Thanks a lot Kiran , :) , By tomorrow morning the service guy said he will call and bring the car , the response was very good. From the message my father said some labor charges will be there , any way thanks a lot to kiran,Ramjn and TFI team for their help ..
    Last edited: May 15, 2014

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