Ramkay Agencies - Chennai Ranked #8 of 37 Service Centers

4.5 from 2 reviews

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Email:
crmservice@ramkayfiat.com
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Address:
Plot No.134,Estate 1St Main Road,Developed Plot.,Perungudi Industrial Estate,Perungudi Chennai, Tamilnadu 600096 India
  1. jumu

    jumu Superiore

    Messages:
    969
    Chennai
    When I recently spoke to a senior guy in RDC he acknowledged that they dropped service rates from August onwards compared to the rates upto July. So it means that the FASCs were playing around with the rates. So what is this DMS mentioned rates all about.? Is it the maximum that they can charge ? So they are allowed to give discounts on the DMS rates ? going by RDC claim of dropping rates.

    Abdul
  2. aruncep

    aruncep Amatore

    Messages:
    127
    Chennai
    Got an email from Ramkay Fiat:-

    We cordially invite you to attend the “Winter Check-up Camp” organized by FIAT & RAMKAY FIAT at our Premises between 9.00 am and 5.00 pm on Thursday 28th Nov to Saturday 30[SUP]th[/SUP] Nov 2013.

    Highlights of the camp:

    • Free car checkup ( 74 points inspection)
    • Free Top Wash
    • Gifts based on Lucky draw
    • 20% Discount of Labor Billing to Customer ( applicable only on mechanical repairs)
    • 10% Discount on Parts billing to Customer ( applicable only on mechanical repairs)
    • 10% Discount on Accessories
    • 10% Discount on Merchandise
  3. teky

    teky Esperto

    Messages:
    1,587
    Chennai
    Abdul ji - Yes those are already defined in DMS, I was able to decipher this when the billing for my service was done. Everything is pre-defined along with the cost as well which is what Ramkay was charging. But I think Fiat should display this on boards to get more confidence from us folks.
  4. sriramr9

    sriramr9 Amatore

    Messages:
    217
    Chennai
    Gave for paid general checkup on same day when Winter camp was announced.

    Decided and gave vehicle for General checkups and for niggles. The Bill was 4600 and odd.
    Works done:(Service Station RAMKAY FIAT, Chennai).

    1. Door Rattling check/correction, door knobs springs tension corrected, interior cleaning, engine bay cleaning, general fluids check up , check up of brake linings, disk brake setup health, and wiring check for any breakage due to mouse/rat menace, broken rear wiper replaced, motor care anti rat menace fluid sprayed in the engine bay to ward off mouse attacks, dashboard rattles corrected. Interior Cleaning was charged at 1500 rupees, including, water service, vaccuming and shampoo wash and sealing.
    During check ups, upon inspection, it was found the front, right hand side Wheel Bearing had busted and was replaced on Warranty, not sure about part number but the kit as per the SA costs 2.7 approx.
    Question: Can a wheel bearing bust at as low as 17,000km on the odo ?
    Feedback: The SA guy was hell bent in pushing me for a underbody coat by WURTH and upon questioning further had nothing much to say and was be rating the factory coats claiming them to be not worthy as compared to after market. He quoted rs. 3800 for the same.
    The door clank has re appeared once again, as the reinforcing beam attached to the door with a weld has broken once agiain. Looks like i will never get the factory fitted door sound ever again for my right door.
    Driving Experience: The Car breathes, better, accelarates better and drives smooth and overall feels well screwed and tight sans the painful door clank and the broken weather strip which was not available in stock.
    Can someone confirm on whether the above pricing done by RAMKAY are reasonable.
  5. livelyyoungman

    livelyyoungman Regolare

    Messages:
    430
    Chennai
    Chennai
    Linea 1.3
    Anybody in for the Winter checkup? May be I will be getting there post lunch. May be even a quick Ramkay meet
  6. jumu

    jumu Superiore

    Messages:
    969
    Chennai
    Yesterday I had been to Ramkay for a dashboard warning of bulb failure. The guys checked and confirmed that the tail light was shorted and hence was earthing. I agreed to replace., Replaced and paid bill of 889/- incl labour with a 10% discount for the season. When I took delivery, the same problem appeared with quick clicks of the indicator and the rear bulb not glowing. I took on the SA for not checking before delivery. I took back the feedback form and revised the score to the lowest

    I then instructed them to replace the new tail light with the old one as the problem is not solved and hence didnt make sense to go for the new one. they subsequently found something wrong with the connector and manually adjusted the leads. After that the bulbs were glowing properly, but the dashboard bulb warning is still there which they missed to notice again, but I did not press again as it was already beyond 6.30 pm. I got the payment back on my credit card. It wasnt a great first experience, but cant blame them entirely as sometimes diagnosis is a bit difficult and symptoms do play hide and seek. As a customer my requirement is not met at the end of the day and that is what counts

    Abdul
    Last edited: Nov 30, 2013
  7. DRIV3R

    DRIV3R Esperto

    Abdul, was the place crowded yesterday due to the Winter Camp by FIAT?
  8. shams

    shams Esperto

    Messages:
    2,388
    Bangalore
    even in my car this warning light is glowing for last 6 months or so even though all bulbs are fine. it had gone off for few days but once i changed the battery to amaron, it is back again. the SC had initially told that there is some problem with warning light itself as all bulbs were fine. didn't have time to get it checked further.
  9. jumu

    jumu Superiore

    Messages:
    969
    Chennai
    Not at all. The place was normal and I didnt see any flurry of activity. I wouldnt place Ramkay on a pedestal. OK, the infrastructure is great, they are trying to be professional, but one realizes that they are normal humans after all. I asked them to top up the windshield washer and pour in a sachet of the washer solution. They forgot the first time and forgot again. What more to expect ?. Couple of kids as SAs who are more bothered about the rating we give. I would say it is only another choice for chennaiites . Some may be lucky to get serviced well and some may get the stick and accordingly rave and rant.
    I also found that they are quite keen on pushing spares sales. I have been having a vapour level leak in the HSD pump which is not really bothering me everyday, but they keep pointing to it. I told them, let that component break and hold me up and then I will attend. It cost 25K + fitment. this leak condenses and trickles to the engine guard. There is no difference in the oil level after 7000 kms post service . Any chennaiite knows any place that will repair the HSD pump. I am sure there will be.

    abdul

    - - - Merged Post - - -

    shams, I know it is very irritating to see that yellow light always. Only way to find would be to remove one bulb at a time and see when it is appearing. I guess it is the connector which is the culprit as my issue used to go away when I banged the defective tail light with my hands and all would be normal.

    Abdul
  10. shams

    shams Esperto

    Messages:
    2,388
    Bangalore
    This reminds me of something:)! around an year back, sometimes a tail lamp bulb didn't glow and the warning light used to come up. then i used to open the boot lid and close it with little extra force. after doing this the tail light started glowing and warning light also went off!

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